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Saturday, December 7
 

7:30am

8:00am

Masterclass 1: Benefits Management
About the Program
All organisations aim to ensure that the outputs created from change initiatives, such as projects, programmes or portfolios, actually create lasting value. The benefits of strategic projects and change initiatives don’t just get realised automatically from installing an output. In fact, benefits from programmes and projects (reduced spend, increased revenue, measurable contribution to a strategic objective, reduction of risk) are often not realised unless they, and the required business changes, are proactively managed during and post-initiative closure.

By understanding more about the process of benefit realisation, how it overlays the improvement process and the ways in which organisations account for their operations, you will be able to have more constructive discussions and clearer visibility as to how your improvement activities are contributing to the overall goals of your organisation. That is the focus of this two-day Masterclass that adopts a ‘Problems, Causes, Solutions’ approach, that digs under the standard techniques of cost/benefit appraisal, benefits mapping and tracking, to address the underlying causes of the failure to realise the full potential benefits from projects and programs. The Masterclass is delivered with highly stimulating and interactive facilitation using practical examples and the delegates’ own real-life experiences and challenges.

Who Should Attend
Anyone with an interest in, and commitment to, improving the realisation of benefits from change. These include: chief executives and board members, portfolio, programme and project professionals, business change and benefits realisation managers, operational management and finance staff with a responsibility for investment appraisals and portfolio prioritisation. No previous knowledge of benefits management is required – other than a commitment to making a difference.
 
What You Will Learn
At the end of this program, you will be able to:

  • Understand the principles, framework, and practices to effectively manage benefits from identification to realisation
  • Explore common pitfalls of managing and realising benefits including understanding the biases when measuring benefits
  • Gain insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques, and practices that have been shown to work in a variety of organisations.
  • Distinguish between benefit and measurable change
  • Allow for appropriate responsibilities and accountabilities to be assigned
 
 
Course Overview

Day 1
  • Getting Started (introductions)
  • What is benefits management?
  • What are the core principles that underpin benefits management?
  • The Benefits Management Cycle
    - Identify and quantify benefits
    - Value and appraise benefits
    - Apply key planning techniques to maximize benefits

Day 2
  • The Benefit’s Management Cycle (continued)
    - How to realize your benefits through transition and change management
  • Apply key review techniques on benefits management practices
  • Why is it important to manage benefits at the portfolio level?
  • Successfully plan for the implementation or sustaining of maturity progress.
  • Summary and next steps

Speakers
avatar for Elissa Farrow

Elissa Farrow

Senior Trainer and Consultant, International Institute for Learning (IIL)
Elissa Farrow, is a senior trainer and consultant with International Institute for Learning (IIL). She has extensive experience in strategic organizational change, portfolio, programme and project management spanning the last 20 years. Elissa has supported senior executives lead organizations... Read More →


Saturday December 7, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 2: Design Thinking
About the Program
Innovation management is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. This continual innovation is the result of design thinking practices which link inspiration to delivery, concept to showroom floor, and start-up to conglomerate.
Design thinking is a structured approach to promoting innovation and problem-solving creativity. Design thinking is not a new approach. It has been around for centuries and is evident in the art, architecture, and inventions of mankind.

By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a structure in which to develop new solutions to problems and new products to sell. This course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity.

Since design thinking is based on doing rather than thinking, the course challenges the participants to apply the techniques as they learn them to create new ideas and solutions.

Being part of the Agile universe, Design Thinking therefore provides for mindset and toolset equally, equipping individuals, teams, and organizations with the capabilities to innovate in a structured fashion.

The ability to innovate and to be creative is nothing that someone is (usually) born with, but something that can be systematically learned, through this structured experience: By exploring the various stages of a design thinking framework, participants will be design thinkers via highly interactive group exercises.

Who Should Attend?
This course is designed for:
  • (Project) Manager or (project team) members who would like to understand about design thinking concepts and principles
  • (Project) teams that are chartered with solving (unstructured) problems, who need to gain a better understanding on the mechanics of driving innovation forward
  • For anyone that would like to learn about the required mindset and a structured process for innovation management

Course Objectives
At the end of this course, the participant will be able to:
  • Understand the concepts of design thinking methodology
  • Use concepts like ideation and empathy to prototype solutions
  • Apply critical thinking to problems and solutions
  • Drive structured innovation through the application of a design thinking roadmap
 
Course Overview

Getting Started

Foundation Concepts
  • The Design Thinking Difference: Problem vs. Solution Space
  • Mindset & Methods, and Framework(s)
  • Skills & Abilities: The Design Thinking Team

Stages of Design Thinking
  • The End-to-End Customer Experience
  • Design Thinking Framework Stages:
    - Empathize – Engage the customer / user
    - Define – Define the Point of View (PoV)
    - Ideate – Develop potential solutions
    - Prototype – Create a prototype of the solution, review the prototype and gain feedback
     - Test – Testing of the prototype

Design Thinking Techniques
  • Listening and Empathizing Techniques
    - Engagement approaches
    - Observation
    - User personas
     - Empathy maps
  • Define Techniques
    - Unpack to the Wall
    - Affinity Diagram
    - Journey Map
  • Ideation Techniques
    - Pattern Recognition
    - Connecting the Dots
  • Prototype and Test Techniques
    - Forms of Testing in Design Thinking
    - Storytelling and Improvisation
    - Scripts and Role Playing

Adopt and Adapt Design Thinking
  • Cautions & Pitfalls
    - Anti-Patterns: Assumptions, cognitive biases, and Groupthink
    - Design thinking best practices and success criteria
  • Summary and Final Words
    - Workshop Summary
    - Personal Action Plan



Speakers
avatar for Sebastian Voss

Sebastian Voss

Senior Trainer and Consultant, International Institute for Learning (IIL)
Sebastian Voss is Senior trainer and consultant with International Institute for Learning (IIL). He has + 22 years of experience conducting global projects and programs for leading companies in IT, Automotive, Manufacturing, Consumer products, and Financial companies in Germany and... Read More →


Saturday December 7, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 3: Risk Management
Prerequisites
Basic understanding of project management

Content Focus
Specialty

About the Program
Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it’s impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise.

In this course, you’ll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You’ll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result.

Who Should Attend
This course is designed for:
  • Project managers
  • Program managers
  • Managers of project managers
  • Team members working on high-risk projects

Performance Focus
  • Risk planning
  • Risk identification
  • Risk assessment (qualitative and quantitative)
  • Risk response planning
  • Risk monitoring


What You Will Learn
You’ll learn how to:
  • Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project’s environment, especially for high-risk projects
  • Adapt these processes for a particular high-risk project team’s operating principles
  • Explain the importance of using risk management best practices at single and enterprise project levels
  • Lead an initiative to implement risk management best practices in your project environment
 
Course Overview

Foundation Concepts
  • Risk-related definitions
  • The risk management process
  • High-risk projects and project failures
  • Classical failures in implementing risk management

Plan Risk Management
  • Project risk management and governance
  • Risk management planning for high-risk projects
  • High-risk variations on a risk management plan

Identify Risk
  • Adapting the risk identification process for high-risk projects
  • Recognizing risks spontaneously
  • Confirming and structuring risk events for treatment
  • Wrapping up risk identification for high-risk projects

Perform Qualitative Risk Analysis
  • Adapting qualitative risk analysis for high-risk projects
  • Accelerating risk analysis
  • Clearing risk action
  • Wrapping up qualitative risk analysis for the next level

Perform Quantitative Risk Analysis
  • Adapting quantitative risk analysis for high-risk projects
  • Ensuring effective risk analyses with data quality assessments
  • Building a foundation for quantitative risk analysis
  • Using discrete quantitative tools
  • Using continuous quantitative tools
  • Wrapping up quantitative risk analysis for high-risk projects

Plan Risk Responses
  • Adapting risk response planning for high-risk projects
  • Optimizing active risk response strategies
  • Leveraging contingencies for high project performance
  • Wrapping up risk response planning for high-risk projects

Implement Risk Responses
  • Implementing Risk Responses Process
  • Executing Risk Response Plans
  • Tools and Techniques
  • Best Practices
  • Continuous Risk Management

Monitor Risks
  • Adapting risk monitoring for high-risk projects
  • Optimizing risk plan maintenance
  • Weaving risk reassessment into the project’s progress
  • Maintaining a continuous “vigil” in high-risk project environments

Summary

Speakers
avatar for Mario Trentim

Mario Trentim

Senior Trainer and Consultant, International Institute for Learning (IIL)
Mario Trentim is a Senior trainer and consultant with International Institute for Learning (IIL). He has +15 years of international experience as a project, portfolio, and risk management expert, professor and author. He worked as a PMO Manager, Program and Project Manager in large... Read More →


Saturday December 7, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 4: Agile PMO
Prerequisites
Basic Agile and PM training or equivalent experience

Content Focus                                                                                                 
Focusing on the Project Management Office and how to perform and succeed in an environment that is becoming more and more Agile.
 
About the Program 
Does an Agile PMO really exist? Can it? How would it work?

This workshop will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations.

Once we recognize the overall mission and vision of an Agile PMO, we will construct a PMO Charter that will show how it adds value.

You will come away from the workshop knowing how to successfully design an Agile PMO and how to gain buy-in for such a critical function.

This course also supports learning requirements for Agile and Scrum certifications from various organizations such as PMI-ACP, PSM I, and PSPO I.
 
Who Should Attend 
  • This workshop is primarily for project managers, program managers, and PMO managers
  • In addition, if you are a functional manager, senior executive, or in any other role where you play a governance role in the context of an Agile environment, this workshop is also for you
 
Course Overview

 Recap: Recalling the Purpose of a Project Management Office
  • Types of PMOs
  • PMOs benefits

Recap: Reviewing the Value Proposition of Agile
  • The Rise of Agile
  • Agile benefits
  • Measuring progress

Constructing the Agile PMO
  • Defining value
  • The Agile PMO Charter
    - Mission and Vision
    - Roles and responsibilities/RACI
    - PMO services

Distinguishing Vital Services
  • Value-Added services
    - Governance
    - Escalation / Decision making
    - Reporting

Gaining Buy-In
  • Utilizing Change Management
  • Stakeholder analysis
  • Buy-in strategies

Summary and Next Steps
  • Review of course goals, objectives, and content

Speakers
avatar for Rubin Jen

Rubin Jen

Senior Consultant and Trainer, International Institute for Learning (IIL)
Rubin Jen is a Senior consultant and trainer with over 20 years of experience and success in project, program, and portfolio management across various industries such as: Aerospace, Telecom, Engineering, Website and Software Development, Government, Non profit. Rubin is a Mechanical... Read More →


Saturday December 7, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 5: Portfolio Management
Prerequisites
None

Content Focus
Core – Project Portfolio Management.
Specialty – Communications management. Data-Information-Knowledge-Wisdom
Role-Specific – All directors and managers involved in projects can attend

About the Program
Project Portfolio management is lagging behind its operational cousins of product and stocks portfolios in several key areas.
  1. Availability and reliability of accurate data
  2. Intelligent data analysis to produce reliable knowledge to be incorporated into performance reports
  3. Representation of those performance reports in 4 dimensions
  4. Real time and same time access to those reports
  5. Tracking of the effectiveness of any changes and corrective actions

This workshop will provide an overview of the history of the knowledge, skills, tools, and techniques used in Project Portfolio Management. It will then delve into these 5 areas in particular to see how we can improve the discipline. Finally, we will look for opportunities to improve our current approach in our organizations and develop actions plans to take away from the course.

The attendees will also get to play a Project Portfolio board game that is designed to allow them to create, change, and track the various returns, investments, and challenges with a 12-project portfolio. The game is designed to illustrate the many challenges with Project Portfolio Management in a fun and interactive manner. The individual exercises are designed to illustrate and promote dialogue around the 5 lagging areas mentioned above.

Who Should Attend
Portfolio, Program, and Project managers and all people associated with initiatives to change an organization.

What You Will Learn
At the end of this program, you will be able to:

  • Understand and articulate the interplay between Portfolio, Programs, and Projects
  • Map the links between the Organizational Strategy and the Project Portfolio
  • Assess the current health of your Project Portfolio
  • Use the checklist to identify target projects for treatment within the Portfolio
  • Create a balanced Project Portfolio

Course Overview

  • Getting Started
    Introductions and housekeeping
    - Game Set Up
  • Foundation Concepts
    Overview of Portfolios, Programs, and Projects
    - Mapping portfolio to strategy
    - Setting the Portfolio Rules of the Road
    - Key stakeholders in Portfolio Management
  • Current Situation – KSTT
    Review of latest Portfolio knowledge sources
    - Discussion of Portfolio skills and competencies
    - Review of Portfolio tools and techniques
    - Review of communications and information management
    - Portfolio Management Quiz
  • Problems and Opportunities for Portfolio Management
    Presentation of Portfolio assessment techniques
    - Environment – Challenges Exercise
    - Portfolio – Challenges Exercise
  • Implications
    Null alternative analysis
    - What-If scenarios
    - Pre-Mortem Exercise
  • Needs
    Development of Solutions
    - Selection / Prioritization of recommendations
    - No Excuses – Exercise
  • Summary and Next Steps for Portfolio Management
    Review of course
    - Development of Action List
    - Course Wrap-Up

Speakers
avatar for Frank Ryle

Frank Ryle

Senior Trainer and Instructional Designer, International Institute for Learning (IIL)
Frank Ryle, is a Senior Trainer and Instructional Designer at International Institute for Learning (IIL). Frank has almost 20 years of experience in the construction, automotive, manufacturing, banking and financial, and pharmaceutical, as well as ten years of practical project... Read More →


Saturday December 7, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 6: Business Analysis
About the Program
Has business analysis as a profession had its day? Is it destined to be another back water of information systems like Business Process Reengineering? Has the onset of Agile Software Development and Agile Project Management eliminated the need for business analysts? Or has the profession transitioned into a larger and more strategic role in the organization? This interactive seminar discusses where business analysis is today, where it is going, and the unlimited possibilities for business analysis and those who practice it.

Learning Objectives
  • Examine the status of today’s business analysts
  • Evaluate the role of the business analyst in today’s business and information technology projects
  • Identify the role of the business analyst in a data-oriented world
  • Determine the direction business analysis and business analysis professionals will take
  • Review the newer technologies that business analysts will be using in the future
  • Discuss the transition from business analytics to data analytics, and the impact it is having on the profession
 
Course Overview
 
What is different about today’s business analysis?
  • Traditional business analysis
  • Project-oriented business analysis
  • Tactical business analysis
  • Strategic business analysis

The Fading Project Business Analyst 
  • The impact of Agile Software Development on the business analyst
  • Business analysis behind the scenes
  • Options for business analysts in an agile environment

The Data-Oriented World
  • Problems looking for solutions
  • Solutions looking for problems

Business Analysis Directions
  • Decision support for strategic decision making
  • Identifying actionable insights for the organization
  • Driving innovation in products and processes

Business Analytics versus Data Analytics
  • Getting a handle on predictive analytics
  • It's not what can be done, it's why it should be done

Business Analysis Technologies to Know
  • Big Data and Big Data analytics
  • The Blockchain: security, reliability, and complexity
  • Artificial intelligence and deep learning
  • Design thinking and innovation generation
  • Data driven decision-making
  • Digital transformation and Omni channels
  • Machine learning
  • Robotics in business
  • Incorporating the Internet of Things in business processes

The Future of Business Analysis and of Those Who Practice It

Speakers
avatar for Steve Blais

Steve Blais

Senior Trainer, Consultant, Author, and Coach, International Institute for Learning (IIL)
Steve Blais is a Senior Trainer, Consultant, Author, and Coach with International Institute for Learning (IIL). He has +50 years of experience working with Banking, Environmental Services, Finance, Government, Healthcare/Pharmaceutical, Information Technology, Insurance, Oil & Gas... Read More →


Saturday December 7, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:00am

10:30am

Masterclass 1: Benefits Management
About the Program
All organisations aim to ensure that the outputs created from change initiatives, such as projects, programmes or portfolios, actually create lasting value. The benefits of strategic projects and change initiatives don’t just get realised automatically from installing an output. In fact, benefits from programmes and projects (reduced spend, increased revenue, measurable contribution to a strategic objective, reduction of risk) are often not realised unless they, and the required business changes, are proactively managed during and post-initiative closure.

By understanding more about the process of benefit realisation, how it overlays the improvement process and the ways in which organisations account for their operations, you will be able to have more constructive discussions and clearer visibility as to how your improvement activities are contributing to the overall goals of your organisation. That is the focus of this two-day Masterclass that adopts a ‘Problems, Causes, Solutions’ approach, that digs under the standard techniques of cost/benefit appraisal, benefits mapping and tracking, to address the underlying causes of the failure to realise the full potential benefits from projects and programs. The Masterclass is delivered with highly stimulating and interactive facilitation using practical examples and the delegates’ own real-life experiences and challenges.

Who Should Attend
Anyone with an interest in, and commitment to, improving the realisation of benefits from change. These include: chief executives and board members, portfolio, programme and project professionals, business change and benefits realisation managers, operational management and finance staff with a responsibility for investment appraisals and portfolio prioritisation. No previous knowledge of benefits management is required – other than a commitment to making a difference.
 
What You Will Learn
At the end of this program, you will be able to:

  • Understand the principles, framework, and practices to effectively manage benefits from identification to realisation
  • Explore common pitfalls of managing and realising benefits including understanding the biases when measuring benefits
  • Gain insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques, and practices that have been shown to work in a variety of organisations.
  • Distinguish between benefit and measurable change
  • Allow for appropriate responsibilities and accountabilities to be assigned
 
 
Course Overview

Day 1
  • Getting Started (introductions)
  • What is benefits management?
  • What are the core principles that underpin benefits management?
  • The Benefits Management Cycle
    - Identify and quantify benefits
    - Value and appraise benefits
    - Apply key planning techniques to maximize benefits
Day 2
  • The Benefit’s Management Cycle (continued)
    - How to realize your benefits through transition and change management
  • Apply key review techniques on benefits management practices
  • Why is it important to manage benefits at the portfolio level?
  • Successfully plan for the implementation or sustaining of maturity progress.
  • Summary and next steps

Speakers
avatar for Elissa Farrow

Elissa Farrow

Senior Trainer and Consultant, International Institute for Learning (IIL)
Elissa Farrow, is a senior trainer and consultant with International Institute for Learning (IIL). She has extensive experience in strategic organizational change, portfolio, programme and project management spanning the last 20 years. Elissa has supported senior executives lead organizations... Read More →


Saturday December 7, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 2: Design Thinking
About the Program
Innovation management is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. This continual innovation is the result of design thinking practices which link inspiration to delivery, concept to showroom floor, and start-up to conglomerate.
Design thinking is a structured approach to promoting innovation and problem-solving creativity. Design thinking is not a new approach. It has been around for centuries and is evident in the art, architecture, and inventions of mankind.

By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a structure in which to develop new solutions to problems and new products to sell. This course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity.

Since design thinking is based on doing rather than thinking, the course challenges the participants to apply the techniques as they learn them to create new ideas and solutions.

Being part of the Agile universe, Design Thinking therefore provides for mindset and toolset equally, equipping individuals, teams, and organizations with the capabilities to innovate in a structured fashion.

The ability to innovate and to be creative is nothing that someone is (usually) born with, but something that can be systematically learned, through this structured experience: By exploring the various stages of a design thinking framework, participants will be design thinkers via highly interactive group exercises.

Who Should Attend?
This course is designed for:
  • (Project) Manager or (project team) members who would like to understand about design thinking concepts and principles
  • (Project) teams that are chartered with solving (unstructured) problems, who need to gain a better understanding on the mechanics of driving innovation forward
  • For anyone that would like to learn about the required mindset and a structured process for innovation management

Course Objectives
At the end of this course, the participant will be able to:
  • Understand the concepts of design thinking methodology
  • Use concepts like ideation and empathy to prototype solutions
  • Apply critical thinking to problems and solutions
  • Drive structured innovation through the application of a design thinking roadmap
 
Course Overview

Getting Started

Foundation Concepts
  • The Design Thinking Difference: Problem vs. Solution Space
  • Mindset & Methods, and Framework(s)
  • Skills & Abilities: The Design Thinking Team

Stages of Design Thinking
  • The End-to-End Customer Experience
  • Design Thinking Framework Stages:
    - Empathize – Engage the customer / user
    - Define – Define the Point of View (PoV)
    - Ideate – Develop potential solutions
    - Prototype – Create a prototype of the solution, review the prototype and gain feedback
     - Test – Testing of the prototype

Design Thinking Techniques
  • Listening and Empathizing Techniques
    - Engagement approaches
    - Observation
    - User personas
     - Empathy maps
  • Define Techniques
    - Unpack to the Wall
    - Affinity Diagram
    - Journey Map
  • Ideation Techniques
    - Pattern Recognition
    - Connecting the Dots
  • Prototype and Test Techniques
    - Forms of Testing in Design Thinking
    - Storytelling and Improvisation
    - Scripts and Role Playing

Adopt and Adapt Design Thinking
  • Cautions & Pitfalls
    - Anti-Patterns: Assumptions, cognitive biases, and Groupthink
    - Design thinking best practices and success criteria
  • Summary and Final Words
    - Workshop Summary
    - Personal Action Plan

Speakers
avatar for Sebastian Voss

Sebastian Voss

Senior Trainer and Consultant, International Institute for Learning (IIL)
Sebastian Voss is Senior trainer and consultant with International Institute for Learning (IIL). He has + 22 years of experience conducting global projects and programs for leading companies in IT, Automotive, Manufacturing, Consumer products, and Financial companies in Germany and... Read More →


Saturday December 7, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 3: Risk Management
Prerequisites
Basic understanding of project management

Content Focus
Specialty

About the Program
Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it’s impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise.

In this course, you’ll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You’ll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result.

Who Should Attend
This course is designed for:
  • Project managers
  • Program managers
  • Managers of project managers
  • Team members working on high-risk projects

Performance Focus
  • Risk planning
  • Risk identification
  • Risk assessment (qualitative and quantitative)
  • Risk response planning
  • Risk monitoring

What You Will Learn
You’ll learn how to:
  • Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project’s environment, especially for high-risk projects
  • Adapt these processes for a particular high-risk project team’s operating principles
  • Explain the importance of using risk management best practices at single and enterprise project levels
  • Lead an initiative to implement risk management best practices in your project environment
 
Course Overview

Foundation Concepts
  • Risk-related definitions
  • The risk management process
  • High-risk projects and project failures
  • Classical failures in implementing risk management

Plan Risk Management
  • Project risk management and governance
  • Risk management planning for high-risk projects
  • High-risk variations on a risk management plan

Identify Risk
  • Adapting the risk identification process for high-risk projects
  • Recognizing risks spontaneously
  • Confirming and structuring risk events for treatment
  • Wrapping up risk identification for high-risk projects

Perform Qualitative Risk Analysis
  • Adapting qualitative risk analysis for high-risk projects
  • Accelerating risk analysis
  • Clearing risk action
  • Wrapping up qualitative risk analysis for the next level

Perform Quantitative Risk Analysis
  • Adapting quantitative risk analysis for high-risk projects
  • Ensuring effective risk analyses with data quality assessments
  • Building a foundation for quantitative risk analysis
  • Using discrete quantitative tools
  • Using continuous quantitative tools
  • Wrapping up quantitative risk analysis for high-risk projects

Plan Risk Responses
  • Adapting risk response planning for high-risk projects
  • Optimizing active risk response strategies
  • Leveraging contingencies for high project performance
  • Wrapping up risk response planning for high-risk projects

Implement Risk Responses
  • Implementing Risk Responses Process
  • Executing Risk Response Plans
  • Tools and Techniques
  • Best Practices
  • Continuous Risk Management

Monitor Risks
  • Adapting risk monitoring for high-risk projects
  • Optimizing risk plan maintenance
  • Weaving risk reassessment into the project’s progress
  • Maintaining a continuous “vigil” in high-risk project environments

Summary

Speakers
avatar for Mario Trentim

Mario Trentim

Senior Trainer and Consultant, International Institute for Learning (IIL)
Mario Trentim is a Senior trainer and consultant with International Institute for Learning (IIL). He has +15 years of international experience as a project, portfolio, and risk management expert, professor and author. He worked as a PMO Manager, Program and Project Manager in large... Read More →


Saturday December 7, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 4: Agile PMO
Prerequisites
Basic Agile and PM training or equivalent experience

Content Focus                                                                                                 
Focusing on the Project Management Office and how to perform and succeed in an environment that is becoming more and more Agile.
 
About the Program 
Does an Agile PMO really exist? Can it? How would it work?

This workshop will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations.

Once we recognize the overall mission and vision of an Agile PMO, we will construct a PMO Charter that will show how it adds value.

You will come away from the workshop knowing how to successfully design an Agile PMO and how to gain buy-in for such a critical function.

This course also supports learning requirements for Agile and Scrum certifications from various organizations such as PMI-ACP, PSM I, and PSPO I.
 
Who Should Attend 
  • This workshop is primarily for project managers, program managers, and PMO managers
  • In addition, if you are a functional manager, senior executive, or in any other role where you play a governance role in the context of an Agile environment, this workshop is also for you
 
Course Overview

 Recap: Recalling the Purpose of a Project Management Office
  • Types of PMOs
  • PMOs benefits

Recap: Reviewing the Value Proposition of Agile
  • The Rise of Agile
  • Agile benefits
  • Measuring progress

Constructing the Agile PMO
  • Defining value
  • The Agile PMO Charter
    - Mission and Vision
    - Roles and responsibilities/RACI
    - PMO services

Distinguishing Vital Services
  • Value-Added services
    - Governance
    - Escalation / Decision making
    - Reporting

Gaining Buy-In
  • Utilizing Change Management
  • Stakeholder analysis
  • Buy-in strategies

Summary and Next Steps
  • Review of course goals, objectives, and content

Speakers
avatar for Rubin Jen

Rubin Jen

Senior Consultant and Trainer, International Institute for Learning (IIL)
Rubin Jen is a Senior consultant and trainer with over 20 years of experience and success in project, program, and portfolio management across various industries such as: Aerospace, Telecom, Engineering, Website and Software Development, Government, Non profit. Rubin is a Mechanical... Read More →


Saturday December 7, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 5: Portfolio Management
Prerequisites
None

Content Focus
Core – Project Portfolio Management.
Specialty – Communications management. Data-Information-Knowledge-Wisdom
Role-Specific – All directors and managers involved in projects can attend

About the Program
Project Portfolio management is lagging behind its operational cousins of product and stocks portfolios in several key areas.
  1. Availability and reliability of accurate data
  2. Intelligent data analysis to produce reliable knowledge to be incorporated into performance reports
  3. Representation of those performance reports in 4 dimensions
  4. Real time and same time access to those reports
  5. Tracking of the effectiveness of any changes and corrective actions

This workshop will provide an overview of the history of the knowledge, skills, tools, and techniques used in Project Portfolio Management. It will then delve into these 5 areas in particular to see how we can improve the discipline. Finally, we will look for opportunities to improve our current approach in our organizations and develop actions plans to take away from the course.

The attendees will also get to play a Project Portfolio board game that is designed to allow them to create, change, and track the various returns, investments, and challenges with a 12-project portfolio. The game is designed to illustrate the many challenges with Project Portfolio Management in a fun and interactive manner. The individual exercises are designed to illustrate and promote dialogue around the 5 lagging areas mentioned above.

Who Should Attend
Portfolio, Program, and Project managers and all people associated with initiatives to change an organization.

What You Will Learn
At the end of this program, you will be able to:

  • Understand and articulate the interplay between Portfolio, Programs, and Projects
  • Map the links between the Organizational Strategy and the Project Portfolio
  • Assess the current health of your Project Portfolio
  • Use the checklist to identify target projects for treatment within the Portfolio
  • Create a balanced Project Portfolio

Course Overview

  • Getting Started
    Introductions and housekeeping
    - Game Set Up
  • Foundation Concepts
    Overview of Portfolios, Programs, and Projects
    - Mapping portfolio to strategy
    - Setting the Portfolio Rules of the Road
    - Key stakeholders in Portfolio Management
  • Current Situation – KSTT
    Review of latest Portfolio knowledge sources
    - Discussion of Portfolio skills and competencies
    - Review of Portfolio tools and techniques
    - Review of communications and information management
    - Portfolio Management Quiz
  • Problems and Opportunities for Portfolio Management
    Presentation of Portfolio assessment techniques
    - Environment – Challenges Exercise
    - Portfolio – Challenges Exercise
  • Implications
    Null alternative analysis
    - What-If scenarios
    - Pre-Mortem Exercise
  • Needs
    Development of Solutions
    - Selection / Prioritization of recommendations
    - No Excuses – Exercise
  • Summary and Next Steps for Portfolio Management
    Review of course
    - Development of Action List
    - Course Wrap-Up

Speakers
avatar for Frank Ryle

Frank Ryle

Senior Trainer and Instructional Designer, International Institute for Learning (IIL)
Frank Ryle, is a Senior Trainer and Instructional Designer at International Institute for Learning (IIL). Frank has almost 20 years of experience in the construction, automotive, manufacturing, banking and financial, and pharmaceutical, as well as ten years of practical project... Read More →


Saturday December 7, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 6: Business Analysis
About the Program
Has business analysis as a profession had its day? Is it destined to be another back water of information systems like Business Process Reengineering? Has the onset of Agile Software Development and Agile Project Management eliminated the need for business analysts? Or has the profession transitioned into a larger and more strategic role in the organization? This interactive seminar discusses where business analysis is today, where it is going, and the unlimited possibilities for business analysis and those who practice it.

Learning Objectives
  • Examine the status of today’s business analysts
  • Evaluate the role of the business analyst in today’s business and information technology projects
  • Identify the role of the business analyst in a data-oriented world
  • Determine the direction business analysis and business analysis professionals will take
  • Review the newer technologies that business analysts will be using in the future
  • Discuss the transition from business analytics to data analytics, and the impact it is having on the profession
 
Course Overview
 
What is different about today’s business analysis?
  • Traditional business analysis
  • Project-oriented business analysis
  • Tactical business analysis
  • Strategic business analysis

The Fading Project Business Analyst 
  • The impact of Agile Software Development on the business analyst
  • Business analysis behind the scenes
  • Options for business analysts in an agile environment

The Data-Oriented World
  • Problems looking for solutions
  • Solutions looking for problems

Business Analysis Directions
  • Decision support for strategic decision making
  • Identifying actionable insights for the organization
  • Driving innovation in products and processes

Business Analytics versus Data Analytics
  • Getting a handle on predictive analytics
  • It's not what can be done, it's why it should be done

Business Analysis Technologies to Know
  • Big Data and Big Data analytics
  • The Blockchain: security, reliability, and complexity
  • Artificial intelligence and deep learning
  • Design thinking and innovation generation
  • Data driven decision-making
  • Digital transformation and Omni channels
  • Machine learning
  • Robotics in business
  • Incorporating the Internet of Things in business processes

The Future of Business Analysis and of Those Who Practice It

Speakers
avatar for Steve Blais

Steve Blais

Senior Trainer, Consultant, Author, and Coach, International Institute for Learning (IIL)
Steve Blais is a Senior Trainer, Consultant, Author, and Coach with International Institute for Learning (IIL). He has +50 years of experience working with Banking, Environmental Services, Finance, Government, Healthcare/Pharmaceutical, Information Technology, Insurance, Oil & Gas... Read More →


Saturday December 7, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:00pm

12:30pm

Masterclass 1: Benefits Management
About the Program
All organisations aim to ensure that the outputs created from change initiatives, such as projects, programmes or portfolios, actually create lasting value. The benefits of strategic projects and change initiatives don’t just get realised automatically from installing an output. In fact, benefits from programmes and projects (reduced spend, increased revenue, measurable contribution to a strategic objective, reduction of risk) are often not realised unless they, and the required business changes, are proactively managed during and post-initiative closure.

By understanding more about the process of benefit realisation, how it overlays the improvement process and the ways in which organisations account for their operations, you will be able to have more constructive discussions and clearer visibility as to how your improvement activities are contributing to the overall goals of your organisation. That is the focus of this two-day Masterclass that adopts a ‘Problems, Causes, Solutions’ approach, that digs under the standard techniques of cost/benefit appraisal, benefits mapping and tracking, to address the underlying causes of the failure to realise the full potential benefits from projects and programs. The Masterclass is delivered with highly stimulating and interactive facilitation using practical examples and the delegates’ own real-life experiences and challenges.

Who Should Attend
Anyone with an interest in, and commitment to, improving the realisation of benefits from change. These include: chief executives and board members, portfolio, programme and project professionals, business change and benefits realisation managers, operational management and finance staff with a responsibility for investment appraisals and portfolio prioritisation. No previous knowledge of benefits management is required – other than a commitment to making a difference.
 
What You Will Learn
At the end of this program, you will be able to:

  • Understand the principles, framework, and practices to effectively manage benefits from identification to realisation
  • Explore common pitfalls of managing and realising benefits including understanding the biases when measuring benefits
  • Gain insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques, and practices that have been shown to work in a variety of organisations.
  • Distinguish between benefit and measurable change
  • Allow for appropriate responsibilities and accountabilities to be assigned
 
 
Course Overview

Day 1
  • Getting Started (introductions)
  • What is benefits management?
  • What are the core principles that underpin benefits management?
  • The Benefits Management Cycle
    - Identify and quantify benefits
    - Value and appraise benefits
    - Apply key planning techniques to maximize benefits
Day 2
  • The Benefit’s Management Cycle (continued)
    - How to realize your benefits through transition and change management
  • Apply key review techniques on benefits management practices
  • Why is it important to manage benefits at the portfolio level?
  • Successfully plan for the implementation or sustaining of maturity progress.
  • Summary and next steps

Speakers
avatar for Elissa Farrow

Elissa Farrow

Senior Trainer and Consultant, International Institute for Learning (IIL)
Elissa Farrow, is a senior trainer and consultant with International Institute for Learning (IIL). She has extensive experience in strategic organizational change, portfolio, programme and project management spanning the last 20 years. Elissa has supported senior executives lead organizations... Read More →


Saturday December 7, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 2: Design Thinking
About the Program
Innovation management is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. This continual innovation is the result of design thinking practices which link inspiration to delivery, concept to showroom floor, and start-up to conglomerate.
Design thinking is a structured approach to promoting innovation and problem-solving creativity. Design thinking is not a new approach. It has been around for centuries and is evident in the art, architecture, and inventions of mankind.

By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a structure in which to develop new solutions to problems and new products to sell. This course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity.

Since design thinking is based on doing rather than thinking, the course challenges the participants to apply the techniques as they learn them to create new ideas and solutions.

Being part of the Agile universe, Design Thinking therefore provides for mindset and toolset equally, equipping individuals, teams, and organizations with the capabilities to innovate in a structured fashion.

The ability to innovate and to be creative is nothing that someone is (usually) born with, but something that can be systematically learned, through this structured experience: By exploring the various stages of a design thinking framework, participants will be design thinkers via highly interactive group exercises.

Who Should Attend?
This course is designed for:
  • (Project) Manager or (project team) members who would like to understand about design thinking concepts and principles
  • (Project) teams that are chartered with solving (unstructured) problems, who need to gain a better understanding on the mechanics of driving innovation forward
  • For anyone that would like to learn about the required mindset and a structured process for innovation management

Course Objectives
At the end of this course, the participant will be able to:
  • Understand the concepts of design thinking methodology
  • Use concepts like ideation and empathy to prototype solutions
  • Apply critical thinking to problems and solutions
  • Drive structured innovation through the application of a design thinking roadmap
 
Course Overview

Getting Started

Foundation Concepts
  • The Design Thinking Difference: Problem vs. Solution Space
  • Mindset & Methods, and Framework(s)
  • Skills & Abilities: The Design Thinking Team

Stages of Design Thinking
  • The End-to-End Customer Experience
  • Design Thinking Framework Stages:
    - Empathize – Engage the customer / user
    - Define – Define the Point of View (PoV)
    - Ideate – Develop potential solutions
    - Prototype – Create a prototype of the solution, review the prototype and gain feedback
     - Test – Testing of the prototype

Design Thinking Techniques
  • Listening and Empathizing Techniques
    - Engagement approaches
    - Observation
    - User personas
     - Empathy maps
  • Define Techniques
    - Unpack to the Wall
    - Affinity Diagram
    - Journey Map
  • Ideation Techniques
    - Pattern Recognition
    - Connecting the Dots
  • Prototype and Test Techniques
    - Forms of Testing in Design Thinking
    - Storytelling and Improvisation
    - Scripts and Role Playing

Adopt and Adapt Design Thinking
  • Cautions & Pitfalls
    - Anti-Patterns: Assumptions, cognitive biases, and Groupthink
    - Design thinking best practices and success criteria
  • Summary and Final Words
    - Workshop Summary
    - Personal Action Plan

Speakers
avatar for Sebastian Voss

Sebastian Voss

Senior Trainer and Consultant, International Institute for Learning (IIL)
Sebastian Voss is Senior trainer and consultant with International Institute for Learning (IIL). He has + 22 years of experience conducting global projects and programs for leading companies in IT, Automotive, Manufacturing, Consumer products, and Financial companies in Germany and... Read More →


Saturday December 7, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 3: Risk Management
Prerequisites
Basic understanding of project management

Content Focus
Specialty

About the Program
Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it’s impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise.

In this course, you’ll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You’ll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result.

Who Should Attend
This course is designed for:
  • Project managers
  • Program managers
  • Managers of project managers
  • Team members working on high-risk projects

Performance Focus
  • Risk planning
  • Risk identification
  • Risk assessment (qualitative and quantitative)
  • Risk response planning
  • Risk monitoring

What You Will Learn
You’ll learn how to:
  • Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project’s environment, especially for high-risk projects
  • Adapt these processes for a particular high-risk project team’s operating principles
  • Explain the importance of using risk management best practices at single and enterprise project levels
  • Lead an initiative to implement risk management best practices in your project environment
 
Course Overview

Foundation Concepts
  • Risk-related definitions
  • The risk management process
  • High-risk projects and project failures
  • Classical failures in implementing risk management

Plan Risk Management
  • Project risk management and governance
  • Risk management planning for high-risk projects
  • High-risk variations on a risk management plan

Identify Risk
  • Adapting the risk identification process for high-risk projects
  • Recognizing risks spontaneously
  • Confirming and structuring risk events for treatment
  • Wrapping up risk identification for high-risk projects

Perform Qualitative Risk Analysis
  • Adapting qualitative risk analysis for high-risk projects
  • Accelerating risk analysis
  • Clearing risk action
  • Wrapping up qualitative risk analysis for the next level

Perform Quantitative Risk Analysis
  • Adapting quantitative risk analysis for high-risk projects
  • Ensuring effective risk analyses with data quality assessments
  • Building a foundation for quantitative risk analysis
  • Using discrete quantitative tools
  • Using continuous quantitative tools
  • Wrapping up quantitative risk analysis for high-risk projects

Plan Risk Responses
  • Adapting risk response planning for high-risk projects
  • Optimizing active risk response strategies
  • Leveraging contingencies for high project performance
  • Wrapping up risk response planning for high-risk projects

Implement Risk Responses
  • Implementing Risk Responses Process
  • Executing Risk Response Plans
  • Tools and Techniques
  • Best Practices
  • Continuous Risk Management

Monitor Risks
  • Adapting risk monitoring for high-risk projects
  • Optimizing risk plan maintenance
  • Weaving risk reassessment into the project’s progress
  • Maintaining a continuous “vigil” in high-risk project environments

Summary

Speakers
avatar for Mario Trentim

Mario Trentim

Senior Trainer and Consultant, International Institute for Learning (IIL)
Mario Trentim is a Senior trainer and consultant with International Institute for Learning (IIL). He has +15 years of international experience as a project, portfolio, and risk management expert, professor and author. He worked as a PMO Manager, Program and Project Manager in large... Read More →


Saturday December 7, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 4: Agile PMO
Prerequisites
Basic Agile and PM training or equivalent experience

Content Focus                                                                                                 
Focusing on the Project Management Office and how to perform and succeed in an environment that is becoming more and more Agile.
 
About the Program 
Does an Agile PMO really exist? Can it? How would it work?

This workshop will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations.

Once we recognize the overall mission and vision of an Agile PMO, we will construct a PMO Charter that will show how it adds value.

You will come away from the workshop knowing how to successfully design an Agile PMO and how to gain buy-in for such a critical function.

This course also supports learning requirements for Agile and Scrum certifications from various organizations such as PMI-ACP, PSM I, and PSPO I.
 
Who Should Attend 
  • This workshop is primarily for project managers, program managers, and PMO managers
  • In addition, if you are a functional manager, senior executive, or in any other role where you play a governance role in the context of an Agile environment, this workshop is also for you
 
Course Overview

 Recap: Recalling the Purpose of a Project Management Office
  • Types of PMOs
  • PMOs benefits

Recap: Reviewing the Value Proposition of Agile
  • The Rise of Agile
  • Agile benefits
  • Measuring progress

Constructing the Agile PMO
  • Defining value
  • The Agile PMO Charter
    - Mission and Vision
    - Roles and responsibilities/RACI
    - PMO services

Distinguishing Vital Services
  • Value-Added services
    - Governance
    - Escalation / Decision making
    - Reporting

Gaining Buy-In
  • Utilizing Change Management
  • Stakeholder analysis
  • Buy-in strategies

Summary and Next Steps
  • Review of course goals, objectives, and content

Speakers
avatar for Rubin Jen

Rubin Jen

Senior Consultant and Trainer, International Institute for Learning (IIL)
Rubin Jen is a Senior consultant and trainer with over 20 years of experience and success in project, program, and portfolio management across various industries such as: Aerospace, Telecom, Engineering, Website and Software Development, Government, Non profit. Rubin is a Mechanical... Read More →


Saturday December 7, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 5: Portfolio Management
Prerequisites
None

Content Focus
Core – Project Portfolio Management.
Specialty – Communications management. Data-Information-Knowledge-Wisdom
Role-Specific – All directors and managers involved in projects can attend

About the Program
Project Portfolio management is lagging behind its operational cousins of product and stocks portfolios in several key areas.
  1. Availability and reliability of accurate data
  2. Intelligent data analysis to produce reliable knowledge to be incorporated into performance reports
  3. Representation of those performance reports in 4 dimensions
  4. Real time and same time access to those reports
  5. Tracking of the effectiveness of any changes and corrective actions

This workshop will provide an overview of the history of the knowledge, skills, tools, and techniques used in Project Portfolio Management. It will then delve into these 5 areas in particular to see how we can improve the discipline. Finally, we will look for opportunities to improve our current approach in our organizations and develop actions plans to take away from the course.

The attendees will also get to play a Project Portfolio board game that is designed to allow them to create, change, and track the various returns, investments, and challenges with a 12-project portfolio. The game is designed to illustrate the many challenges with Project Portfolio Management in a fun and interactive manner. The individual exercises are designed to illustrate and promote dialogue around the 5 lagging areas mentioned above.

Who Should Attend
Portfolio, Program, and Project managers and all people associated with initiatives to change an organization.

What You Will Learn
At the end of this program, you will be able to:

  • Understand and articulate the interplay between Portfolio, Programs, and Projects
  • Map the links between the Organizational Strategy and the Project Portfolio
  • Assess the current health of your Project Portfolio
  • Use the checklist to identify target projects for treatment within the Portfolio
  • Create a balanced Project Portfolio

Course Overview

  • Getting Started
    Introductions and housekeeping
    - Game Set Up
  • Foundation Concepts
    Overview of Portfolios, Programs, and Projects
    - Mapping portfolio to strategy
    - Setting the Portfolio Rules of the Road
    - Key stakeholders in Portfolio Management
  • Current Situation – KSTT
    Review of latest Portfolio knowledge sources
    - Discussion of Portfolio skills and competencies
    - Review of Portfolio tools and techniques
    - Review of communications and information management
    - Portfolio Management Quiz
  • Problems and Opportunities for Portfolio Management
    Presentation of Portfolio assessment techniques
    - Environment – Challenges Exercise
    - Portfolio – Challenges Exercise
  • Implications
    Null alternative analysis
    - What-If scenarios
    - Pre-Mortem Exercise
  • Needs
    Development of Solutions
    - Selection / Prioritization of recommendations
    - No Excuses – Exercise
  • Summary and Next Steps for Portfolio Management
    Review of course
    - Development of Action List
    - Course Wrap-Up

Speakers
avatar for Frank Ryle

Frank Ryle

Senior Trainer and Instructional Designer, International Institute for Learning (IIL)
Frank Ryle, is a Senior Trainer and Instructional Designer at International Institute for Learning (IIL). Frank has almost 20 years of experience in the construction, automotive, manufacturing, banking and financial, and pharmaceutical, as well as ten years of practical project... Read More →


Saturday December 7, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 6: Business Analysis
About the Program
Has business analysis as a profession had its day? Is it destined to be another back water of information systems like Business Process Reengineering? Has the onset of Agile Software Development and Agile Project Management eliminated the need for business analysts? Or has the profession transitioned into a larger and more strategic role in the organization? This interactive seminar discusses where business analysis is today, where it is going, and the unlimited possibilities for business analysis and those who practice it.

Learning Objectives
  • Examine the status of today’s business analysts
  • Evaluate the role of the business analyst in today’s business and information technology projects
  • Identify the role of the business analyst in a data-oriented world
  • Determine the direction business analysis and business analysis professionals will take
  • Review the newer technologies that business analysts will be using in the future
  • Discuss the transition from business analytics to data analytics, and the impact it is having on the profession
 
Course Overview
 
What is different about today’s business analysis?
  • Traditional business analysis
  • Project-oriented business analysis
  • Tactical business analysis
  • Strategic business analysis

The Fading Project Business Analyst 
  • The impact of Agile Software Development on the business analyst
  • Business analysis behind the scenes
  • Options for business analysts in an agile environment

The Data-Oriented World
  • Problems looking for solutions
  • Solutions looking for problems

Business Analysis Directions
  • Decision support for strategic decision making
  • Identifying actionable insights for the organization
  • Driving innovation in products and processes

Business Analytics versus Data Analytics
  • Getting a handle on predictive analytics
  • It's not what can be done, it's why it should be done

Business Analysis Technologies to Know
  • Big Data and Big Data analytics
  • The Blockchain: security, reliability, and complexity
  • Artificial intelligence and deep learning
  • Design thinking and innovation generation
  • Data driven decision-making
  • Digital transformation and Omni channels
  • Machine learning
  • Robotics in business
  • Incorporating the Internet of Things in business processes

The Future of Business Analysis and of Those Who Practice It

Speakers
avatar for Steve Blais

Steve Blais

Senior Trainer, Consultant, Author, and Coach, International Institute for Learning (IIL)
Steve Blais is a Senior Trainer, Consultant, Author, and Coach with International Institute for Learning (IIL). He has +50 years of experience working with Banking, Environmental Services, Finance, Government, Healthcare/Pharmaceutical, Information Technology, Insurance, Oil & Gas... Read More →


Saturday December 7, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

2:00pm

3:00pm

Planisware Workshop 1: Delivering Project Management Excellence with Planisware 1
  • Get PPM best practices from various industries and methodologies
  • Learn how Planisware helps great companies to convert their challenges into success
  • See how Planisware handles change and complexity in big projects
  • See how going/scaling agile approach can help you to better manage your projects
  • See how Planisware helps you to manage updates from your suppliers & sub-contractors via Extended Enterprise
  • See how Planisware introduces statistical learning and predictive analysis in Project Management

Saturday December 7, 2019 3:00pm - 5:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre
 
Sunday, December 8
 

7:30am

8:00am

Masterclass 1: Benefits Management
About the Program
All organisations aim to ensure that the outputs created from change initiatives, such as projects, programmes or portfolios, actually create lasting value. The benefits of strategic projects and change initiatives don’t just get realised automatically from installing an output. In fact, benefits from programmes and projects (reduced spend, increased revenue, measurable contribution to a strategic objective, reduction of risk) are often not realised unless they, and the required business changes, are proactively managed during and post-initiative closure.

By understanding more about the process of benefit realisation, how it overlays the improvement process and the ways in which organisations account for their operations, you will be able to have more constructive discussions and clearer visibility as to how your improvement activities are contributing to the overall goals of your organisation. That is the focus of this two-day Masterclass that adopts a ‘Problems, Causes, Solutions’ approach, that digs under the standard techniques of cost/benefit appraisal, benefits mapping and tracking, to address the underlying causes of the failure to realise the full potential benefits from projects and programs. The Masterclass is delivered with highly stimulating and interactive facilitation using practical examples and the delegates’ own real-life experiences and challenges.

Who Should Attend
Anyone with an interest in, and commitment to, improving the realisation of benefits from change. These include: chief executives and board members, portfolio, programme and project professionals, business change and benefits realisation managers, operational management and finance staff with a responsibility for investment appraisals and portfolio prioritisation. No previous knowledge of benefits management is required – other than a commitment to making a difference.
 
What You Will Learn
At the end of this program, you will be able to:

  • Understand the principles, framework, and practices to effectively manage benefits from identification to realisation
  • Explore common pitfalls of managing and realising benefits including understanding the biases when measuring benefits
  • Gain insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques, and practices that have been shown to work in a variety of organisations.
  • Distinguish between benefit and measurable change
  • Allow for appropriate responsibilities and accountabilities to be assigned
 
 
Course Overview

Day 1
  • Getting Started (introductions)
  • What is benefits management?
  • What are the core principles that underpin benefits management?
  • The Benefits Management Cycle
    - Identify and quantify benefits
    - Value and appraise benefits
    - Apply key planning techniques to maximize benefits
Day 2
  • The Benefit’s Management Cycle (continued)
    - How to realize your benefits through transition and change management
  • Apply key review techniques on benefits management practices
  • Why is it important to manage benefits at the portfolio level?
  • Successfully plan for the implementation or sustaining of maturity progress.
  • Summary and next steps

Speakers
avatar for Elissa Farrow

Elissa Farrow

Senior Trainer and Consultant, International Institute for Learning (IIL)
Elissa Farrow, is a senior trainer and consultant with International Institute for Learning (IIL). She has extensive experience in strategic organizational change, portfolio, programme and project management spanning the last 20 years. Elissa has supported senior executives lead organizations... Read More →


Sunday December 8, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 2: Design Thinking
About the Program
Innovation management is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. This continual innovation is the result of design thinking practices which link inspiration to delivery, concept to showroom floor, and start-up to conglomerate.
Design thinking is a structured approach to promoting innovation and problem-solving creativity. Design thinking is not a new approach. It has been around for centuries and is evident in the art, architecture, and inventions of mankind.

By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a structure in which to develop new solutions to problems and new products to sell. This course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity.

Since design thinking is based on doing rather than thinking, the course challenges the participants to apply the techniques as they learn them to create new ideas and solutions.

Being part of the Agile universe, Design Thinking therefore provides for mindset and toolset equally, equipping individuals, teams, and organizations with the capabilities to innovate in a structured fashion.

The ability to innovate and to be creative is nothing that someone is (usually) born with, but something that can be systematically learned, through this structured experience: By exploring the various stages of a design thinking framework, participants will be design thinkers via highly interactive group exercises.

Who Should Attend?
This course is designed for:
  • (Project) Manager or (project team) members who would like to understand about design thinking concepts and principles
  • (Project) teams that are chartered with solving (unstructured) problems, who need to gain a better understanding on the mechanics of driving innovation forward
  • For anyone that would like to learn about the required mindset and a structured process for innovation management
Course Objectives
At the end of this course, the participant will be able to:
  • Understand the concepts of design thinking methodology
  • Use concepts like ideation and empathy to prototype solutions
  • Apply critical thinking to problems and solutions
  • Drive structured innovation through the application of a design thinking roadmap
 
Course Overview

Getting Started

Foundation Concepts
  • The Design Thinking Difference: Problem vs. Solution Space
  • Mindset & Methods, and Framework(s)
  • Skills & Abilities: The Design Thinking Team
Stages of Design Thinking
  • The End-to-End Customer Experience
  • Design Thinking Framework Stages:
    - Empathize – Engage the customer / user
    - Define – Define the Point of View (PoV)
    - Ideate – Develop potential solutions
    - Prototype – Create a prototype of the solution, review the prototype and gain feedback
     - Test – Testing of the prototype
Design Thinking Techniques
  • Listening and Empathizing Techniques
    - Engagement approaches
    - Observation
    - User personas
     - Empathy maps
  • Define Techniques
    - Unpack to the Wall
    - Affinity Diagram
    - Journey Map
  • Ideation Techniques
    - Pattern Recognition
    - Connecting the Dots
  • Prototype and Test Techniques
    - Forms of Testing in Design Thinking
    - Storytelling and Improvisation
    - Scripts and Role Playing
Adopt and Adapt Design Thinking
  • Cautions & Pitfalls
    - Anti-Patterns: Assumptions, cognitive biases, and Groupthink
    - Design thinking best practices and success criteria
  • Summary and Final Words
    - Workshop Summary
    - Personal Action Plan

Speakers
avatar for Sebastian Voss

Sebastian Voss

Senior Trainer and Consultant, International Institute for Learning (IIL)
Sebastian Voss is Senior trainer and consultant with International Institute for Learning (IIL). He has + 22 years of experience conducting global projects and programs for leading companies in IT, Automotive, Manufacturing, Consumer products, and Financial companies in Germany and... Read More →


Sunday December 8, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 3: Risk Management
Prerequisites
Basic understanding of project management

Content Focus
Specialty

About the Program
Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it’s impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise.

In this course, you’ll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You’ll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result.

Who Should Attend
This course is designed for:
  • Project managers
  • Program managers
  • Managers of project managers
  • Team members working on high-risk projects

Performance Focus
  • Risk planning
  • Risk identification
  • Risk assessment (qualitative and quantitative)
  • Risk response planning
  • Risk monitoring

What You Will Learn
You’ll learn how to:
  • Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project’s environment, especially for high-risk projects
  • Adapt these processes for a particular high-risk project team’s operating principles
  • Explain the importance of using risk management best practices at single and enterprise project levels
  • Lead an initiative to implement risk management best practices in your project environment
 
Course Overview

Foundation Concepts
  • Risk-related definitions
  • The risk management process
  • High-risk projects and project failures
  • Classical failures in implementing risk management

Plan Risk Management
  • Project risk management and governance
  • Risk management planning for high-risk projects
  • High-risk variations on a risk management plan

Identify Risk
  • Adapting the risk identification process for high-risk projects
  • Recognizing risks spontaneously
  • Confirming and structuring risk events for treatment
  • Wrapping up risk identification for high-risk projects

Perform Qualitative Risk Analysis
  • Adapting qualitative risk analysis for high-risk projects
  • Accelerating risk analysis
  • Clearing risk action
  • Wrapping up qualitative risk analysis for the next level

Perform Quantitative Risk Analysis
  • Adapting quantitative risk analysis for high-risk projects
  • Ensuring effective risk analyses with data quality assessments
  • Building a foundation for quantitative risk analysis
  • Using discrete quantitative tools
  • Using continuous quantitative tools
  • Wrapping up quantitative risk analysis for high-risk projects

Plan Risk Responses
  • Adapting risk response planning for high-risk projects
  • Optimizing active risk response strategies
  • Leveraging contingencies for high project performance
  • Wrapping up risk response planning for high-risk projects

Implement Risk Responses
  • Implementing Risk Responses Process
  • Executing Risk Response Plans
  • Tools and Techniques
  • Best Practices
  • Continuous Risk Management

Monitor Risks
  • Adapting risk monitoring for high-risk projects
  • Optimizing risk plan maintenance
  • Weaving risk reassessment into the project’s progress
  • Maintaining a continuous “vigil” in high-risk project environments

Summary

Speakers
avatar for Mario Trentim

Mario Trentim

Senior Trainer and Consultant, International Institute for Learning (IIL)
Mario Trentim is a Senior trainer and consultant with International Institute for Learning (IIL). He has +15 years of international experience as a project, portfolio, and risk management expert, professor and author. He worked as a PMO Manager, Program and Project Manager in large... Read More →


Sunday December 8, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 4: Agile PMO
Prerequisites
Basic Agile and PM training or equivalent experience

Content Focus                                                                                                 
Focusing on the Project Management Office and how to perform and succeed in an environment that is becoming more and more Agile.
 
About the Program 
Does an Agile PMO really exist? Can it? How would it work?

This workshop will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations.

Once we recognize the overall mission and vision of an Agile PMO, we will construct a PMO Charter that will show how it adds value.

You will come away from the workshop knowing how to successfully design an Agile PMO and how to gain buy-in for such a critical function.

This course also supports learning requirements for Agile and Scrum certifications from various organizations such as PMI-ACP, PSM I, and PSPO I.
 
Who Should Attend 
  • This workshop is primarily for project managers, program managers, and PMO managers
  • In addition, if you are a functional manager, senior executive, or in any other role where you play a governance role in the context of an Agile environment, this workshop is also for you
 
Course Overview

 Recap: Recalling the Purpose of a Project Management Office
  • Types of PMOs
  • PMOs benefits

Recap: Reviewing the Value Proposition of Agile
  • The Rise of Agile
  • Agile benefits
  • Measuring progress

Constructing the Agile PMO
  • Defining value
  • The Agile PMO Charter
    - Mission and Vision
    - Roles and responsibilities/RACI
    - PMO services

Distinguishing Vital Services
  • Value-Added services
    - Governance
    - Escalation / Decision making
    - Reporting

Gaining Buy-In
  • Utilizing Change Management
  • Stakeholder analysis
  • Buy-in strategies

Summary and Next Steps
  • Review of course goals, objectives, and content

Speakers
avatar for Rubin Jen

Rubin Jen

Senior Consultant and Trainer, International Institute for Learning (IIL)
Rubin Jen is a Senior consultant and trainer with over 20 years of experience and success in project, program, and portfolio management across various industries such as: Aerospace, Telecom, Engineering, Website and Software Development, Government, Non profit. Rubin is a Mechanical... Read More →


Sunday December 8, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 5: Portfolio Management
Prerequisites
None

Content Focus
Core – Project Portfolio Management.
Specialty – Communications management. Data-Information-Knowledge-Wisdom
Role-Specific – All directors and managers involved in projects can attend

About the Program
Project Portfolio management is lagging behind its operational cousins of product and stocks portfolios in several key areas.
  1. Availability and reliability of accurate data
  2. Intelligent data analysis to produce reliable knowledge to be incorporated into performance reports
  3. Representation of those performance reports in 4 dimensions
  4. Real time and same time access to those reports
  5. Tracking of the effectiveness of any changes and corrective actions

This workshop will provide an overview of the history of the knowledge, skills, tools, and techniques used in Project Portfolio Management. It will then delve into these 5 areas in particular to see how we can improve the discipline. Finally, we will look for opportunities to improve our current approach in our organizations and develop actions plans to take away from the course.

The attendees will also get to play a Project Portfolio board game that is designed to allow them to create, change, and track the various returns, investments, and challenges with a 12-project portfolio. The game is designed to illustrate the many challenges with Project Portfolio Management in a fun and interactive manner. The individual exercises are designed to illustrate and promote dialogue around the 5 lagging areas mentioned above.

Who Should Attend
Portfolio, Program, and Project managers and all people associated with initiatives to change an organization.

What You Will Learn
At the end of this program, you will be able to:

  • Understand and articulate the interplay between Portfolio, Programs, and Projects
  • Map the links between the Organizational Strategy and the Project Portfolio
  • Assess the current health of your Project Portfolio
  • Use the checklist to identify target projects for treatment within the Portfolio
  • Create a balanced Project Portfolio

Course Overview

  • Getting Started
    Introductions and housekeeping
    - Game Set Up
  • Foundation Concepts
    Overview of Portfolios, Programs, and Projects
    - Mapping portfolio to strategy
    - Setting the Portfolio Rules of the Road
    - Key stakeholders in Portfolio Management
  • Current Situation – KSTT
    Review of latest Portfolio knowledge sources
    - Discussion of Portfolio skills and competencies
    - Review of Portfolio tools and techniques
    - Review of communications and information management
    - Portfolio Management Quiz
  • Problems and Opportunities for Portfolio Management
    Presentation of Portfolio assessment techniques
    - Environment – Challenges Exercise
    - Portfolio – Challenges Exercise
  • Implications
    Null alternative analysis
    - What-If scenarios
    - Pre-Mortem Exercise
  • Needs
    Development of Solutions
    - Selection / Prioritization of recommendations
    - No Excuses – Exercise
  • Summary and Next Steps for Portfolio Management
    Review of course
    - Development of Action List
    - Course Wrap-Up

Speakers
avatar for Frank Ryle

Frank Ryle

Senior Trainer and Instructional Designer, International Institute for Learning (IIL)
Frank Ryle, is a Senior Trainer and Instructional Designer at International Institute for Learning (IIL). Frank has almost 20 years of experience in the construction, automotive, manufacturing, banking and financial, and pharmaceutical, as well as ten years of practical project... Read More →


Sunday December 8, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

8:00am

Masterclass 6: Business Analysis
About the Program
Has business analysis as a profession had its day? Is it destined to be another back water of information systems like Business Process Reengineering? Has the onset of Agile Software Development and Agile Project Management eliminated the need for business analysts? Or has the profession transitioned into a larger and more strategic role in the organization? This interactive seminar discusses where business analysis is today, where it is going, and the unlimited possibilities for business analysis and those who practice it.

Learning Objectives
  • Examine the status of today’s business analysts
  • Evaluate the role of the business analyst in today’s business and information technology projects
  • Identify the role of the business analyst in a data-oriented world
  • Determine the direction business analysis and business analysis professionals will take
  • Review the newer technologies that business analysts will be using in the future
  • Discuss the transition from business analytics to data analytics, and the impact it is having on the profession
 
Course Overview
 
What is different about today’s business analysis?
  • Traditional business analysis
  • Project-oriented business analysis
  • Tactical business analysis
  • Strategic business analysis

The Fading Project Business Analyst 
  • The impact of Agile Software Development on the business analyst
  • Business analysis behind the scenes
  • Options for business analysts in an agile environment

The Data-Oriented World
  • Problems looking for solutions
  • Solutions looking for problems

Business Analysis Directions
  • Decision support for strategic decision making
  • Identifying actionable insights for the organization
  • Driving innovation in products and processes

Business Analytics versus Data Analytics
  • Getting a handle on predictive analytics
  • It's not what can be done, it's why it should be done

Business Analysis Technologies to Know
  • Big Data and Big Data analytics
  • The Blockchain: security, reliability, and complexity
  • Artificial intelligence and deep learning
  • Design thinking and innovation generation
  • Data driven decision-making
  • Digital transformation and Omni channels
  • Machine learning
  • Robotics in business
  • Incorporating the Internet of Things in business processes

The Future of Business Analysis and of Those Who Practice It

Speakers
avatar for Steve Blais

Steve Blais

Senior Trainer, Consultant, Author, and Coach, International Institute for Learning (IIL)
Steve Blais is a Senior Trainer, Consultant, Author, and Coach with International Institute for Learning (IIL). He has +50 years of experience working with Banking, Environmental Services, Finance, Government, Healthcare/Pharmaceutical, Information Technology, Insurance, Oil & Gas... Read More →


Sunday December 8, 2019 8:00am - 10:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:00am

10:30am

Masterclass 1: Benefits Management
About the Program
All organisations aim to ensure that the outputs created from change initiatives, such as projects, programmes or portfolios, actually create lasting value. The benefits of strategic projects and change initiatives don’t just get realised automatically from installing an output. In fact, benefits from programmes and projects (reduced spend, increased revenue, measurable contribution to a strategic objective, reduction of risk) are often not realised unless they, and the required business changes, are proactively managed during and post-initiative closure.

By understanding more about the process of benefit realisation, how it overlays the improvement process and the ways in which organisations account for their operations, you will be able to have more constructive discussions and clearer visibility as to how your improvement activities are contributing to the overall goals of your organisation. That is the focus of this two-day Masterclass that adopts a ‘Problems, Causes, Solutions’ approach, that digs under the standard techniques of cost/benefit appraisal, benefits mapping and tracking, to address the underlying causes of the failure to realise the full potential benefits from projects and programs. The Masterclass is delivered with highly stimulating and interactive facilitation using practical examples and the delegates’ own real-life experiences and challenges.

Who Should Attend
Anyone with an interest in, and commitment to, improving the realisation of benefits from change. These include: chief executives and board members, portfolio, programme and project professionals, business change and benefits realisation managers, operational management and finance staff with a responsibility for investment appraisals and portfolio prioritisation. No previous knowledge of benefits management is required – other than a commitment to making a difference.
 
What You Will Learn
At the end of this program, you will be able to:

  • Understand the principles, framework, and practices to effectively manage benefits from identification to realisation
  • Explore common pitfalls of managing and realising benefits including understanding the biases when measuring benefits
  • Gain insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques, and practices that have been shown to work in a variety of organisations.
  • Distinguish between benefit and measurable change
  • Allow for appropriate responsibilities and accountabilities to be assigned
 
 
Course Overview

Day 1
  • Getting Started (introductions)
  • What is benefits management?
  • What are the core principles that underpin benefits management?
  • The Benefits Management Cycle
    - Identify and quantify benefits
    - Value and appraise benefits
    - Apply key planning techniques to maximize benefits
Day 2
  • The Benefit’s Management Cycle (continued)
    - How to realize your benefits through transition and change management
  • Apply key review techniques on benefits management practices
  • Why is it important to manage benefits at the portfolio level?
  • Successfully plan for the implementation or sustaining of maturity progress.
  • Summary and next steps

Speakers
avatar for Elissa Farrow

Elissa Farrow

Senior Trainer and Consultant, International Institute for Learning (IIL)
Elissa Farrow, is a senior trainer and consultant with International Institute for Learning (IIL). She has extensive experience in strategic organizational change, portfolio, programme and project management spanning the last 20 years. Elissa has supported senior executives lead organizations... Read More →


Sunday December 8, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 2: Design Thinking
About the Program
Innovation management is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. This continual innovation is the result of design thinking practices which link inspiration to delivery, concept to showroom floor, and start-up to conglomerate.
Design thinking is a structured approach to promoting innovation and problem-solving creativity. Design thinking is not a new approach. It has been around for centuries and is evident in the art, architecture, and inventions of mankind.

By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a structure in which to develop new solutions to problems and new products to sell. This course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity.

Since design thinking is based on doing rather than thinking, the course challenges the participants to apply the techniques as they learn them to create new ideas and solutions.

Being part of the Agile universe, Design Thinking therefore provides for mindset and toolset equally, equipping individuals, teams, and organizations with the capabilities to innovate in a structured fashion.

The ability to innovate and to be creative is nothing that someone is (usually) born with, but something that can be systematically learned, through this structured experience: By exploring the various stages of a design thinking framework, participants will be design thinkers via highly interactive group exercises.

Who Should Attend?
This course is designed for:
  • (Project) Manager or (project team) members who would like to understand about design thinking concepts and principles
  • (Project) teams that are chartered with solving (unstructured) problems, who need to gain a better understanding on the mechanics of driving innovation forward
  • For anyone that would like to learn about the required mindset and a structured process for innovation management
Course Objectives
At the end of this course, the participant will be able to:
  • Understand the concepts of design thinking methodology
  • Use concepts like ideation and empathy to prototype solutions
  • Apply critical thinking to problems and solutions
  • Drive structured innovation through the application of a design thinking roadmap
 
Course Overview

Getting Started

Foundation Concepts
  • The Design Thinking Difference: Problem vs. Solution Space
  • Mindset & Methods, and Framework(s)
  • Skills & Abilities: The Design Thinking Team
Stages of Design Thinking
  • The End-to-End Customer Experience
  • Design Thinking Framework Stages:
    - Empathize – Engage the customer / user
    - Define – Define the Point of View (PoV)
    - Ideate – Develop potential solutions
    - Prototype – Create a prototype of the solution, review the prototype and gain feedback
     - Test – Testing of the prototype
Design Thinking Techniques
  • Listening and Empathizing Techniques
    - Engagement approaches
    - Observation
    - User personas
     - Empathy maps
  • Define Techniques
    - Unpack to the Wall
    - Affinity Diagram
    - Journey Map
  • Ideation Techniques
    - Pattern Recognition
    - Connecting the Dots
  • Prototype and Test Techniques
    - Forms of Testing in Design Thinking
    - Storytelling and Improvisation
    - Scripts and Role Playing
Adopt and Adapt Design Thinking
  • Cautions & Pitfalls
    - Anti-Patterns: Assumptions, cognitive biases, and Groupthink
    - Design thinking best practices and success criteria
  • Summary and Final Words
    - Workshop Summary
    - Personal Action Plan

Speakers
avatar for Sebastian Voss

Sebastian Voss

Senior Trainer and Consultant, International Institute for Learning (IIL)
Sebastian Voss is Senior trainer and consultant with International Institute for Learning (IIL). He has + 22 years of experience conducting global projects and programs for leading companies in IT, Automotive, Manufacturing, Consumer products, and Financial companies in Germany and... Read More →


Sunday December 8, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 3: Risk Management
Prerequisites
Basic understanding of project management

Content Focus
Specialty

About the Program
Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it’s impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise.

In this course, you’ll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You’ll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result.

Who Should Attend
This course is designed for:
  • Project managers
  • Program managers
  • Managers of project managers
  • Team members working on high-risk projects

Performance Focus
  • Risk planning
  • Risk identification
  • Risk assessment (qualitative and quantitative)
  • Risk response planning
  • Risk monitoring

What You Will Learn
You’ll learn how to:
  • Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project’s environment, especially for high-risk projects
  • Adapt these processes for a particular high-risk project team’s operating principles
  • Explain the importance of using risk management best practices at single and enterprise project levels
  • Lead an initiative to implement risk management best practices in your project environment
 
Course Overview

Foundation Concepts
  • Risk-related definitions
  • The risk management process
  • High-risk projects and project failures
  • Classical failures in implementing risk management

Plan Risk Management
  • Project risk management and governance
  • Risk management planning for high-risk projects
  • High-risk variations on a risk management plan

Identify Risk
  • Adapting the risk identification process for high-risk projects
  • Recognizing risks spontaneously
  • Confirming and structuring risk events for treatment
  • Wrapping up risk identification for high-risk projects

Perform Qualitative Risk Analysis
  • Adapting qualitative risk analysis for high-risk projects
  • Accelerating risk analysis
  • Clearing risk action
  • Wrapping up qualitative risk analysis for the next level

Perform Quantitative Risk Analysis
  • Adapting quantitative risk analysis for high-risk projects
  • Ensuring effective risk analyses with data quality assessments
  • Building a foundation for quantitative risk analysis
  • Using discrete quantitative tools
  • Using continuous quantitative tools
  • Wrapping up quantitative risk analysis for high-risk projects

Plan Risk Responses
  • Adapting risk response planning for high-risk projects
  • Optimizing active risk response strategies
  • Leveraging contingencies for high project performance
  • Wrapping up risk response planning for high-risk projects

Implement Risk Responses
  • Implementing Risk Responses Process
  • Executing Risk Response Plans
  • Tools and Techniques
  • Best Practices
  • Continuous Risk Management

Monitor Risks
  • Adapting risk monitoring for high-risk projects
  • Optimizing risk plan maintenance
  • Weaving risk reassessment into the project’s progress
  • Maintaining a continuous “vigil” in high-risk project environments

Summary

Speakers
avatar for Mario Trentim

Mario Trentim

Senior Trainer and Consultant, International Institute for Learning (IIL)
Mario Trentim is a Senior trainer and consultant with International Institute for Learning (IIL). He has +15 years of international experience as a project, portfolio, and risk management expert, professor and author. He worked as a PMO Manager, Program and Project Manager in large... Read More →


Sunday December 8, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 4: Agile PMO
Prerequisites
Basic Agile and PM training or equivalent experience

Content Focus                                                                                                 
Focusing on the Project Management Office and how to perform and succeed in an environment that is becoming more and more Agile.
 
About the Program 
Does an Agile PMO really exist? Can it? How would it work?

This workshop will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations.

Once we recognize the overall mission and vision of an Agile PMO, we will construct a PMO Charter that will show how it adds value.

You will come away from the workshop knowing how to successfully design an Agile PMO and how to gain buy-in for such a critical function.

This course also supports learning requirements for Agile and Scrum certifications from various organizations such as PMI-ACP, PSM I, and PSPO I.
 
Who Should Attend 
  • This workshop is primarily for project managers, program managers, and PMO managers
  • In addition, if you are a functional manager, senior executive, or in any other role where you play a governance role in the context of an Agile environment, this workshop is also for you
 
Course Overview

 Recap: Recalling the Purpose of a Project Management Office
  • Types of PMOs
  • PMOs benefits

Recap: Reviewing the Value Proposition of Agile
  • The Rise of Agile
  • Agile benefits
  • Measuring progress

Constructing the Agile PMO
  • Defining value
  • The Agile PMO Charter
    - Mission and Vision
    - Roles and responsibilities/RACI
    - PMO services

Distinguishing Vital Services
  • Value-Added services
    - Governance
    - Escalation / Decision making
    - Reporting

Gaining Buy-In
  • Utilizing Change Management
  • Stakeholder analysis
  • Buy-in strategies

Summary and Next Steps
  • Review of course goals, objectives, and content

Speakers
avatar for Rubin Jen

Rubin Jen

Senior Consultant and Trainer, International Institute for Learning (IIL)
Rubin Jen is a Senior consultant and trainer with over 20 years of experience and success in project, program, and portfolio management across various industries such as: Aerospace, Telecom, Engineering, Website and Software Development, Government, Non profit. Rubin is a Mechanical... Read More →


Sunday December 8, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 5: Portfolio Management
Prerequisites
None

Content Focus
Core – Project Portfolio Management.
Specialty – Communications management. Data-Information-Knowledge-Wisdom
Role-Specific – All directors and managers involved in projects can attend

About the Program
Project Portfolio management is lagging behind its operational cousins of product and stocks portfolios in several key areas.
  1. Availability and reliability of accurate data
  2. Intelligent data analysis to produce reliable knowledge to be incorporated into performance reports
  3. Representation of those performance reports in 4 dimensions
  4. Real time and same time access to those reports
  5. Tracking of the effectiveness of any changes and corrective actions

This workshop will provide an overview of the history of the knowledge, skills, tools, and techniques used in Project Portfolio Management. It will then delve into these 5 areas in particular to see how we can improve the discipline. Finally, we will look for opportunities to improve our current approach in our organizations and develop actions plans to take away from the course.

The attendees will also get to play a Project Portfolio board game that is designed to allow them to create, change, and track the various returns, investments, and challenges with a 12-project portfolio. The game is designed to illustrate the many challenges with Project Portfolio Management in a fun and interactive manner. The individual exercises are designed to illustrate and promote dialogue around the 5 lagging areas mentioned above.

Who Should Attend
Portfolio, Program, and Project managers and all people associated with initiatives to change an organization.

What You Will Learn
At the end of this program, you will be able to:

  • Understand and articulate the interplay between Portfolio, Programs, and Projects
  • Map the links between the Organizational Strategy and the Project Portfolio
  • Assess the current health of your Project Portfolio
  • Use the checklist to identify target projects for treatment within the Portfolio
  • Create a balanced Project Portfolio

Course Overview

  • Getting Started
    Introductions and housekeeping
    - Game Set Up
  • Foundation Concepts
    Overview of Portfolios, Programs, and Projects
    - Mapping portfolio to strategy
    - Setting the Portfolio Rules of the Road
    - Key stakeholders in Portfolio Management
  • Current Situation – KSTT
    Review of latest Portfolio knowledge sources
    - Discussion of Portfolio skills and competencies
    - Review of Portfolio tools and techniques
    - Review of communications and information management
    - Portfolio Management Quiz
  • Problems and Opportunities for Portfolio Management
    Presentation of Portfolio assessment techniques
    - Environment – Challenges Exercise
    - Portfolio – Challenges Exercise
  • Implications
    Null alternative analysis
    - What-If scenarios
    - Pre-Mortem Exercise
  • Needs
    Development of Solutions
    - Selection / Prioritization of recommendations
    - No Excuses – Exercise
  • Summary and Next Steps for Portfolio Management
    Review of course
    - Development of Action List
    - Course Wrap-Up

Speakers
avatar for Frank Ryle

Frank Ryle

Senior Trainer and Instructional Designer, International Institute for Learning (IIL)
Frank Ryle, is a Senior Trainer and Instructional Designer at International Institute for Learning (IIL). Frank has almost 20 years of experience in the construction, automotive, manufacturing, banking and financial, and pharmaceutical, as well as ten years of practical project... Read More →


Sunday December 8, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

10:30am

Masterclass 6: Business Analysis
About the Program
Has business analysis as a profession had its day? Is it destined to be another back water of information systems like Business Process Reengineering? Has the onset of Agile Software Development and Agile Project Management eliminated the need for business analysts? Or has the profession transitioned into a larger and more strategic role in the organization? This interactive seminar discusses where business analysis is today, where it is going, and the unlimited possibilities for business analysis and those who practice it.

Learning Objectives
  • Examine the status of today’s business analysts
  • Evaluate the role of the business analyst in today’s business and information technology projects
  • Identify the role of the business analyst in a data-oriented world
  • Determine the direction business analysis and business analysis professionals will take
  • Review the newer technologies that business analysts will be using in the future
  • Discuss the transition from business analytics to data analytics, and the impact it is having on the profession
 
Course Overview
 
What is different about today’s business analysis?
  • Traditional business analysis
  • Project-oriented business analysis
  • Tactical business analysis
  • Strategic business analysis

The Fading Project Business Analyst 
  • The impact of Agile Software Development on the business analyst
  • Business analysis behind the scenes
  • Options for business analysts in an agile environment

The Data-Oriented World
  • Problems looking for solutions
  • Solutions looking for problems

Business Analysis Directions
  • Decision support for strategic decision making
  • Identifying actionable insights for the organization
  • Driving innovation in products and processes

Business Analytics versus Data Analytics
  • Getting a handle on predictive analytics
  • It's not what can be done, it's why it should be done

Business Analysis Technologies to Know
  • Big Data and Big Data analytics
  • The Blockchain: security, reliability, and complexity
  • Artificial intelligence and deep learning
  • Design thinking and innovation generation
  • Data driven decision-making
  • Digital transformation and Omni channels
  • Machine learning
  • Robotics in business
  • Incorporating the Internet of Things in business processes

The Future of Business Analysis and of Those Who Practice It

Speakers
avatar for Steve Blais

Steve Blais

Senior Trainer, Consultant, Author, and Coach, International Institute for Learning (IIL)
Steve Blais is a Senior Trainer, Consultant, Author, and Coach with International Institute for Learning (IIL). He has +50 years of experience working with Banking, Environmental Services, Finance, Government, Healthcare/Pharmaceutical, Information Technology, Insurance, Oil & Gas... Read More →


Sunday December 8, 2019 10:30am - 12:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:00pm

12:30pm

Masterclass 1: Benefits Management
About the Program
All organisations aim to ensure that the outputs created from change initiatives, such as projects, programmes or portfolios, actually create lasting value. The benefits of strategic projects and change initiatives don’t just get realised automatically from installing an output. In fact, benefits from programmes and projects (reduced spend, increased revenue, measurable contribution to a strategic objective, reduction of risk) are often not realised unless they, and the required business changes, are proactively managed during and post-initiative closure.

By understanding more about the process of benefit realisation, how it overlays the improvement process and the ways in which organisations account for their operations, you will be able to have more constructive discussions and clearer visibility as to how your improvement activities are contributing to the overall goals of your organisation. That is the focus of this two-day Masterclass that adopts a ‘Problems, Causes, Solutions’ approach, that digs under the standard techniques of cost/benefit appraisal, benefits mapping and tracking, to address the underlying causes of the failure to realise the full potential benefits from projects and programs. The Masterclass is delivered with highly stimulating and interactive facilitation using practical examples and the delegates’ own real-life experiences and challenges.

Who Should Attend
Anyone with an interest in, and commitment to, improving the realisation of benefits from change. These include: chief executives and board members, portfolio, programme and project professionals, business change and benefits realisation managers, operational management and finance staff with a responsibility for investment appraisals and portfolio prioritisation. No previous knowledge of benefits management is required – other than a commitment to making a difference.
 
What You Will Learn
At the end of this program, you will be able to:

  • Understand the principles, framework, and practices to effectively manage benefits from identification to realisation
  • Explore common pitfalls of managing and realising benefits including understanding the biases when measuring benefits
  • Gain insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques, and practices that have been shown to work in a variety of organisations.
  • Distinguish between benefit and measurable change
  • Allow for appropriate responsibilities and accountabilities to be assigned
 
 
Course Overview

Day 1
  • Getting Started (introductions)
  • What is benefits management?
  • What are the core principles that underpin benefits management?
  • The Benefits Management Cycle
    - Identify and quantify benefits
    - Value and appraise benefits
    - Apply key planning techniques to maximize benefits
Day 2
  • The Benefit’s Management Cycle (continued)
    - How to realize your benefits through transition and change management
  • Apply key review techniques on benefits management practices
  • Why is it important to manage benefits at the portfolio level?
  • Successfully plan for the implementation or sustaining of maturity progress.
  • Summary and next steps

Speakers
avatar for Elissa Farrow

Elissa Farrow

Senior Trainer and Consultant, International Institute for Learning (IIL)
Elissa Farrow, is a senior trainer and consultant with International Institute for Learning (IIL). She has extensive experience in strategic organizational change, portfolio, programme and project management spanning the last 20 years. Elissa has supported senior executives lead organizations... Read More →


Sunday December 8, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 2: Design Thinking
About the Program
Innovation management is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. This continual innovation is the result of design thinking practices which link inspiration to delivery, concept to showroom floor, and start-up to conglomerate.
Design thinking is a structured approach to promoting innovation and problem-solving creativity. Design thinking is not a new approach. It has been around for centuries and is evident in the art, architecture, and inventions of mankind.

By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a structure in which to develop new solutions to problems and new products to sell. This course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity.

Since design thinking is based on doing rather than thinking, the course challenges the participants to apply the techniques as they learn them to create new ideas and solutions.

Being part of the Agile universe, Design Thinking therefore provides for mindset and toolset equally, equipping individuals, teams, and organizations with the capabilities to innovate in a structured fashion.

The ability to innovate and to be creative is nothing that someone is (usually) born with, but something that can be systematically learned, through this structured experience: By exploring the various stages of a design thinking framework, participants will be design thinkers via highly interactive group exercises.

Who Should Attend?
This course is designed for:
  • (Project) Manager or (project team) members who would like to understand about design thinking concepts and principles
  • (Project) teams that are chartered with solving (unstructured) problems, who need to gain a better understanding on the mechanics of driving innovation forward
  • For anyone that would like to learn about the required mindset and a structured process for innovation management
Course Objectives
At the end of this course, the participant will be able to:
  • Understand the concepts of design thinking methodology
  • Use concepts like ideation and empathy to prototype solutions
  • Apply critical thinking to problems and solutions
  • Drive structured innovation through the application of a design thinking roadmap
 
Course Overview

Getting Started

Foundation Concepts
  • The Design Thinking Difference: Problem vs. Solution Space
  • Mindset & Methods, and Framework(s)
  • Skills & Abilities: The Design Thinking Team
Stages of Design Thinking
  • The End-to-End Customer Experience
  • Design Thinking Framework Stages:
    - Empathize – Engage the customer / user
    - Define – Define the Point of View (PoV)
    - Ideate – Develop potential solutions
    - Prototype – Create a prototype of the solution, review the prototype and gain feedback
     - Test – Testing of the prototype
Design Thinking Techniques
  • Listening and Empathizing Techniques
    - Engagement approaches
    - Observation
    - User personas
     - Empathy maps
  • Define Techniques
    - Unpack to the Wall
    - Affinity Diagram
    - Journey Map
  • Ideation Techniques
    - Pattern Recognition
    - Connecting the Dots
  • Prototype and Test Techniques
    - Forms of Testing in Design Thinking
    - Storytelling and Improvisation
    - Scripts and Role Playing
Adopt and Adapt Design Thinking
  • Cautions & Pitfalls
    - Anti-Patterns: Assumptions, cognitive biases, and Groupthink
    - Design thinking best practices and success criteria
  • Summary and Final Words
    - Workshop Summary
    - Personal Action Plan

Speakers
avatar for Sebastian Voss

Sebastian Voss

Senior Trainer and Consultant, International Institute for Learning (IIL)
Sebastian Voss is Senior trainer and consultant with International Institute for Learning (IIL). He has + 22 years of experience conducting global projects and programs for leading companies in IT, Automotive, Manufacturing, Consumer products, and Financial companies in Germany and... Read More →


Sunday December 8, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 3: Risk Management
Prerequisites
Basic understanding of project management

Content Focus
Specialty

About the Program
Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it’s impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise.

In this course, you’ll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You’ll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result.

Who Should Attend
This course is designed for:
  • Project managers
  • Program managers
  • Managers of project managers
  • Team members working on high-risk projects

Performance Focus
  • Risk planning
  • Risk identification
  • Risk assessment (qualitative and quantitative)
  • Risk response planning
  • Risk monitoring

What You Will Learn
You’ll learn how to:
  • Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project’s environment, especially for high-risk projects
  • Adapt these processes for a particular high-risk project team’s operating principles
  • Explain the importance of using risk management best practices at single and enterprise project levels
  • Lead an initiative to implement risk management best practices in your project environment
 
Course Overview

Foundation Concepts
  • Risk-related definitions
  • The risk management process
  • High-risk projects and project failures
  • Classical failures in implementing risk management

Plan Risk Management
  • Project risk management and governance
  • Risk management planning for high-risk projects
  • High-risk variations on a risk management plan

Identify Risk
  • Adapting the risk identification process for high-risk projects
  • Recognizing risks spontaneously
  • Confirming and structuring risk events for treatment
  • Wrapping up risk identification for high-risk projects

Perform Qualitative Risk Analysis
  • Adapting qualitative risk analysis for high-risk projects
  • Accelerating risk analysis
  • Clearing risk action
  • Wrapping up qualitative risk analysis for the next level

Perform Quantitative Risk Analysis
  • Adapting quantitative risk analysis for high-risk projects
  • Ensuring effective risk analyses with data quality assessments
  • Building a foundation for quantitative risk analysis
  • Using discrete quantitative tools
  • Using continuous quantitative tools
  • Wrapping up quantitative risk analysis for high-risk projects

Plan Risk Responses
  • Adapting risk response planning for high-risk projects
  • Optimizing active risk response strategies
  • Leveraging contingencies for high project performance
  • Wrapping up risk response planning for high-risk projects

Implement Risk Responses
  • Implementing Risk Responses Process
  • Executing Risk Response Plans
  • Tools and Techniques
  • Best Practices
  • Continuous Risk Management

Monitor Risks
  • Adapting risk monitoring for high-risk projects
  • Optimizing risk plan maintenance
  • Weaving risk reassessment into the project’s progress
  • Maintaining a continuous “vigil” in high-risk project environments

Summary

Speakers
avatar for Mario Trentim

Mario Trentim

Senior Trainer and Consultant, International Institute for Learning (IIL)
Mario Trentim is a Senior trainer and consultant with International Institute for Learning (IIL). He has +15 years of international experience as a project, portfolio, and risk management expert, professor and author. He worked as a PMO Manager, Program and Project Manager in large... Read More →


Sunday December 8, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 4: Agile PMO
Prerequisites
Basic Agile and PM training or equivalent experience

Content Focus                                                                                                 
Focusing on the Project Management Office and how to perform and succeed in an environment that is becoming more and more Agile.
 
About the Program 
Does an Agile PMO really exist? Can it? How would it work?

This workshop will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations.

Once we recognize the overall mission and vision of an Agile PMO, we will construct a PMO Charter that will show how it adds value.

You will come away from the workshop knowing how to successfully design an Agile PMO and how to gain buy-in for such a critical function.

This course also supports learning requirements for Agile and Scrum certifications from various organizations such as PMI-ACP, PSM I, and PSPO I.
 
Who Should Attend 
  • This workshop is primarily for project managers, program managers, and PMO managers
  • In addition, if you are a functional manager, senior executive, or in any other role where you play a governance role in the context of an Agile environment, this workshop is also for you
 
Course Overview

 Recap: Recalling the Purpose of a Project Management Office
  • Types of PMOs
  • PMOs benefits

Recap: Reviewing the Value Proposition of Agile
  • The Rise of Agile
  • Agile benefits
  • Measuring progress

Constructing the Agile PMO
  • Defining value
  • The Agile PMO Charter
    - Mission and Vision
    - Roles and responsibilities/RACI
    - PMO services

Distinguishing Vital Services
  • Value-Added services
    - Governance
    - Escalation / Decision making
    - Reporting

Gaining Buy-In
  • Utilizing Change Management
  • Stakeholder analysis
  • Buy-in strategies

Summary and Next Steps
  • Review of course goals, objectives, and content

Speakers
avatar for Rubin Jen

Rubin Jen

Senior Consultant and Trainer, International Institute for Learning (IIL)
Rubin Jen is a Senior consultant and trainer with over 20 years of experience and success in project, program, and portfolio management across various industries such as: Aerospace, Telecom, Engineering, Website and Software Development, Government, Non profit. Rubin is a Mechanical... Read More →


Sunday December 8, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 5: Portfolio Management
Prerequisites
None

Content Focus
Core – Project Portfolio Management.
Specialty – Communications management. Data-Information-Knowledge-Wisdom
Role-Specific – All directors and managers involved in projects can attend

About the Program
Project Portfolio management is lagging behind its operational cousins of product and stocks portfolios in several key areas.
  1. Availability and reliability of accurate data
  2. Intelligent data analysis to produce reliable knowledge to be incorporated into performance reports
  3. Representation of those performance reports in 4 dimensions
  4. Real time and same time access to those reports
  5. Tracking of the effectiveness of any changes and corrective actions

This workshop will provide an overview of the history of the knowledge, skills, tools, and techniques used in Project Portfolio Management. It will then delve into these 5 areas in particular to see how we can improve the discipline. Finally, we will look for opportunities to improve our current approach in our organizations and develop actions plans to take away from the course.

The attendees will also get to play a Project Portfolio board game that is designed to allow them to create, change, and track the various returns, investments, and challenges with a 12-project portfolio. The game is designed to illustrate the many challenges with Project Portfolio Management in a fun and interactive manner. The individual exercises are designed to illustrate and promote dialogue around the 5 lagging areas mentioned above.

Who Should Attend
Portfolio, Program, and Project managers and all people associated with initiatives to change an organization.

What You Will Learn
At the end of this program, you will be able to:

  • Understand and articulate the interplay between Portfolio, Programs, and Projects
  • Map the links between the Organizational Strategy and the Project Portfolio
  • Assess the current health of your Project Portfolio
  • Use the checklist to identify target projects for treatment within the Portfolio
  • Create a balanced Project Portfolio

Course Overview

  • Getting Started
    Introductions and housekeeping
    - Game Set Up
  • Foundation Concepts
    Overview of Portfolios, Programs, and Projects
    - Mapping portfolio to strategy
    - Setting the Portfolio Rules of the Road
    - Key stakeholders in Portfolio Management
  • Current Situation – KSTT
    Review of latest Portfolio knowledge sources
    - Discussion of Portfolio skills and competencies
    - Review of Portfolio tools and techniques
    - Review of communications and information management
    - Portfolio Management Quiz
  • Problems and Opportunities for Portfolio Management
    Presentation of Portfolio assessment techniques
    - Environment – Challenges Exercise
    - Portfolio – Challenges Exercise
  • Implications
    Null alternative analysis
    - What-If scenarios
    - Pre-Mortem Exercise
  • Needs
    Development of Solutions
    - Selection / Prioritization of recommendations
    - No Excuses – Exercise
  • Summary and Next Steps for Portfolio Management
    Review of course
    - Development of Action List
    - Course Wrap-Up

Speakers
avatar for Frank Ryle

Frank Ryle

Senior Trainer and Instructional Designer, International Institute for Learning (IIL)
Frank Ryle, is a Senior Trainer and Instructional Designer at International Institute for Learning (IIL). Frank has almost 20 years of experience in the construction, automotive, manufacturing, banking and financial, and pharmaceutical, as well as ten years of practical project... Read More →


Sunday December 8, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

12:30pm

Masterclass 6: Business Analysis
About the Program
Has business analysis as a profession had its day? Is it destined to be another back water of information systems like Business Process Reengineering? Has the onset of Agile Software Development and Agile Project Management eliminated the need for business analysts? Or has the profession transitioned into a larger and more strategic role in the organization? This interactive seminar discusses where business analysis is today, where it is going, and the unlimited possibilities for business analysis and those who practice it.

Learning Objectives
  • Examine the status of today’s business analysts
  • Evaluate the role of the business analyst in today’s business and information technology projects
  • Identify the role of the business analyst in a data-oriented world
  • Determine the direction business analysis and business analysis professionals will take
  • Review the newer technologies that business analysts will be using in the future
  • Discuss the transition from business analytics to data analytics, and the impact it is having on the profession
 
Course Overview
 
What is different about today’s business analysis?
  • Traditional business analysis
  • Project-oriented business analysis
  • Tactical business analysis
  • Strategic business analysis

The Fading Project Business Analyst 
  • The impact of Agile Software Development on the business analyst
  • Business analysis behind the scenes
  • Options for business analysts in an agile environment

The Data-Oriented World
  • Problems looking for solutions
  • Solutions looking for problems

Business Analysis Directions
  • Decision support for strategic decision making
  • Identifying actionable insights for the organization
  • Driving innovation in products and processes

Business Analytics versus Data Analytics
  • Getting a handle on predictive analytics
  • It's not what can be done, it's why it should be done

Business Analysis Technologies to Know
  • Big Data and Big Data analytics
  • The Blockchain: security, reliability, and complexity
  • Artificial intelligence and deep learning
  • Design thinking and innovation generation
  • Data driven decision-making
  • Digital transformation and Omni channels
  • Machine learning
  • Robotics in business
  • Incorporating the Internet of Things in business processes

The Future of Business Analysis and of Those Who Practice It

Speakers
avatar for Steve Blais

Steve Blais

Senior Trainer, Consultant, Author, and Coach, International Institute for Learning (IIL)
Steve Blais is a Senior Trainer, Consultant, Author, and Coach with International Institute for Learning (IIL). He has +50 years of experience working with Banking, Environmental Services, Finance, Government, Healthcare/Pharmaceutical, Information Technology, Insurance, Oil & Gas... Read More →


Sunday December 8, 2019 12:30pm - 2:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

2:00pm

3:00pm

Planisware Workshop 2: Delivering Project Management Excellence with Planisware
  • Get PPM best practices from various industries and methodologies
  • Learn how Planisware helps great companies to convert their challenges into success
  • See how Planisware handles change and complexity in big projects
  • See how going/scaling agile approach can help you to better manage your projects
  • See how Planisware helps you to manage updates from your suppliers & sub-contractors via Extended Enterprise
  • See how Planisware introduces statistical learning and predictive analysis in Project Management

Sunday December 8, 2019 3:00pm - 5:00pm
Joharah Ballroom - Madinat Jumeirah Conference Centre

3:00pm

3:00pm

3:00pm

 
Monday, December 9
 

7:30am

9:00am

Parallel 1: Assets Project Management
  • BIM, the Assets Lifecycle Digital Platform | Issam El-Absi
  • Reform of Strategic Road Network in England. Transforming Delivery of Highway Projects | Mark Bottomley
  • RTA BIM Impelementation Journey | Saeed Al Ramsi

Speakers
avatar for Issam El-Absi

Issam El-Absi

Manager Project IS Engineering & BIM Academy Director, Consolidated Contractors Company (CCC)
Manager Project IS & Engineering (BIM, GIS & Civil)CCC BIM Centres General ManagerCCC BIM Academy Director At Consolidated Contractors Company (CCC)Global BIM for Infrastructures Master Program Director – ZiguratSenior BIM/Project Controls Consultant Brief Curriculum Vitae Graduated... Read More →
avatar for Mark Bottomley

Mark Bottomley

Divisional Director, Highways England
Mark is Divisional Director in Highways England. Highways England are responsible to maintain the Strategic Road Network in England, over 4500 miles of Motorway and Trunk roads and have a current budget in excess of £3bn pear annum. Mark leads the Monitoring and RIS Compliance Division... Read More →
avatar for Saeed Al Ramsi

Saeed Al Ramsi

Director Asset Management, Roads & Transport Authority (RTA)
Mr. Saeed is one of the top development directors with significant experience in assets management of major organizations in Dubai. Mr. Saeed holds a very critical position in the Roads & Transport Authority (RTA) as the director of Asset Management department, the department responsible... Read More →


Monday December 9, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

9:00am

Parallel 2: Hybrid PM
  • The Power of Project Leadership: Seven Leadership Lessons | Paul Hodgkins    
  • Hybrid PM: Is this the Future of Work? | Dr. Alaa Zeitoun    
  • HYBRID AGILE - Disciplined Agile Strategies for Hybrid Project Delivery | Mark Lines    


Speakers
avatar for Paul  Hodgkins

Paul Hodgkins

Executive Director, Paul Hodgkins Consultancy
Paul joined Siemens in 1984 as a graduate trainee and within two years entered the world of Project Management.From February 2006 until June 2013, he was responsible for leading PM@Siemens (Siemens global project business program) across the UK and North West Europe where his inspirational... Read More →
avatar for Dr. Alaa Zeitoun

Dr. Alaa Zeitoun

Global Innovation Strategist
Dr. Al ZeitounGlobal Strategy Execution & Programs Delivery Expert - Thought Leader enabling sustainable TransformationsDr. Zeitoun is an organizational transformation and operational excellence expert with global experiences in strategy execution, operational excellence, portfolio... Read More →
avatar for Mark Lines

Mark Lines

Vice President, Disciplined Agile, Project Management Institute (PMI)
Mark Lines is Vice President, Disciplined Agile, Inc. at the Project Management Institute (PMI) .  He is co-creator of the Disciplined Agile toolkit with Scott W. Ambler and co-author of several books on Disciplined Agile (DA).   Mark has over 25 years of experience helping organizations... Read More →


Monday December 9, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

9:00am

Parallel 3: Design Thinking & Agile PM
  • Adel Shakri
  • Scaled Agile Project Management | Roman Reznikov    
  • Beyond Lean & Agile: Sustainable Project Management | Dr. Mohamed Salama 
  • Adapt, Adopt and Thrive: The Robot Revolution, Agile and the Impact on Project Management | Mike Palladino

Speakers
avatar for Adel Shakri

Adel Shakri

Director of Planning & Business Development, Public Transport Agency, Roads & Transport Authority (RTA)
Adel Shakri, is currently the Director of planning and business development, in public transport agency, road and transportation authority. He is also a part of Mohammed bin Rashed leadership program.Adel was awarded several times for his national achievements in public transport... Read More →
avatar for Roman Reznikov

Roman Reznikov

Vice President at PMI Kyiv Chapter and Program Manager, Agile & Lean Coach, SoftServe
Roman is driving agile process transformation and project management consulting center of excellence in one of the biggest IT Company in Eastern Europe. With more than 9 years of experience in IT Project Management Roman has successfully accomplished multiple projects including multi-million... Read More →
avatar for Dr. Mohamed Salama

Dr. Mohamed Salama

Director of Corporate Executive Relations, Heriot Watt University
Mohamed is currently the Director of Corporate Executive Relations and the former Head of the School of Management and Languages, Heriot Watt University, Dubai Campus. In addition, he is the academic head of strategy, operations and projects. Dr. Salama has been the Programme Director... Read More →
avatar for Mike Palladino

Mike Palladino

Head, Agile Center of Excellence, Bristol-Myers Squibb
Mike Palladino is an Agile and Project Management professional with broad experience across several industries, including 20+ years in pharmaceutical companies. He is the Head of the Agile Center of Excellence at Bristol-Myers Squibb Pharmaceuticals. Mike is an adjunct Professor at... Read More →


Monday December 9, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

9:00am

Parallel 4 : Dubai Health Authority Session
  • Session 1 - Healthcare from 2 perspectives - Dr. Haidar Yousef, CEO, Al Futtaim Health
  • Session 2 - SALAMA: An Organizational Transformation Journey - Amani Al Jassmi, IT Director, DHA
  • Session 3 - Using Biofeedback to Build Effective Leaders - Ammar W. Mango, CSSBB, PgMP, PMP

Speakers
avatar for Dr. Haidar Yousef

Dr. Haidar Yousef

CEO, Al Futtaim Health
Dr. Haidar Al Yousuf is one of the most prominent figures in the UAE healthcare industry, he is now the Managing Director of Al-Futtaim Health Group, his previous role has been the design and successful implementation of the health insurance system of the Emirate of Dubai (ISAAD... Read More →
avatar for Amani Al Jassmi

Amani Al Jassmi

IT Director, Dubai Health Authority (DHA)
Dr. Amani Al Jasmi comes from more than 20 years of experience in both technical and managerial role in IT field. She has started her career in Dubai Municipality as a System Administrator. After that, she became the Head of the Internet Operations Unit, where she was responsible... Read More →
avatar for Ammar W. Mango

Ammar W. Mango

Founder, Case in Point
Ammar W. Mango, CSSBB, PgMP, PMP is a Performance Hacker; he helps organizations and individuals improve competitiveness and boost performance.With a passion to help clients breakthrough and transform into higher levels of performance, Ammar uses practical solutions, based on the... Read More →


Monday December 9, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

11:00am

11:15am

11:45am

Forum Opening Session
Speakers
avatar for H.E. Mattar Al Tayer

H.E. Mattar Al Tayer

Director General, Chairman of the Board of Executive Directors, Roads & Transport Authority (RTA)
His Excellency Mattar Al Tayer, Director General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) holds a Bachelor's degree in Civil Engineering from the University of Wisconsin, USA, 1983.Prior to taking up RTA's leadership role, Al Tayer worked... Read More →


Monday December 9, 2019 11:45am - 12:00pm
Arena - Madinat Jumeirah Conference Centre

12:00pm

Keynote : Dubai, A Land for Talent
Speakers
avatar for H.E. Saeed Al Tayer

H.E. Saeed Al Tayer

Managing Director & CEO, Dubai Electricity and Water Authority (DEWA)
H.E. Saeed Mohammed Ahmad Al Tayer has an overall experience of more than 34 years in the field of telecommunications, energy, water, infrastructure, oil, gas and industry.Under his leadership since 1992, DEWA achieved unprecedented successes and has become one of the very best distinguished... Read More →


Monday December 9, 2019 12:00pm - 12:45pm
Arena - Madinat Jumeirah Conference Centre

12:45pm

1:30pm

1:45pm

Keynote: Future Trends in Project Management
Speakers
avatar for Sunil Prashara

Sunil Prashara

President & CEO, Project Management Institute (PMI)
As President & Chief Executive Officer of the Project Management Institute (PMI), Sunil Prashara is the lead advocate for PMI’s global organization, serving more than three million professionals working in nearly every country of the world. His primary responsibility is to implement... Read More →


Monday December 9, 2019 1:45pm - 2:30pm
Arena - Madinat Jumeirah Conference Centre

2:30pm

Keynote: Saudi Aramco
Speakers
avatar for Fahad A. Al-Ammari

Fahad A. Al-Ammari

General Manager, Saudi Aramco Project Management Organization
Mr. Fahad Al-Ammari is a General Manager in Saudi Aramco Project Management Organization and is responsible for the execution of Upstream portion of Saudi Aramco’s Capital Program, reflecting a variety of projects including major oil and gas, Onshore and Offshore Maintain Potential... Read More →


Monday December 9, 2019 2:30pm - 3:15pm
Arena - Madinat Jumeirah Conference Centre

3:15pm

3:45pm

Panel: Remote & Collaborative Project Management
Moderators
avatar for Dr. Khaled A. Hamdy

Dr. Khaled A. Hamdy

Projects Advisor, Director General’s Office, Roads and Transport Authority (RTA)
Prof. Dr. Eng. Khaled Hamdy, is an Engineering and Project Management Professional with 35 years international experience. Dr Hamdy is the Projects Advisor to the Chairman of the Board of the Roads and Transport Authority in Dubai. Prof. Hamdy provided Engineering, Project Management... Read More →

Speakers
avatar for Eng. Ahmed O. Arab

Eng. Ahmed O. Arab

Deputy Governor for Strategy, Saudi General Investment Authority (SAGIA)
Engineer Ahmed O. Arab, currently holds a position as Deputy Governor for Strategy for the Saudi General Investment Authority, brings over a decade of experience at all levels in the public and private sectors. As a Harvard Alumni and as KFUPM Alumni he developed a hard-earned reputation... Read More →
avatar for Rebecca Fox

Rebecca Fox

Head of Membership, Association for Project Management
Rebecca joined APM in July 2017 as Head of Membership and is responsible for Membership, Corporate Partnerships, Qualification Sales and International Development, as well as the Branch Volunteer network. Prior to joining APM, Rebecca worked in the UK and internationally for DHL Express... Read More →
avatar for Frederik Haentjens

Frederik Haentjens

Founder & Organisational Designer, Boxologist
Frederik Haentjens is a Human Capital & Organisational Transformation author, keynote speaker and executive with a focus on Organization Design (OD), Design Thinking, Employee Experience, Digital Transformation and Disruptive HR. He blends 20 years expertise providing a human-centered... Read More →
avatar for Dr. Khaled A. Hamdy

Dr. Khaled A. Hamdy

Projects Advisor, Director General’s Office, Roads and Transport Authority (RTA)
Prof. Dr. Eng. Khaled Hamdy, is an Engineering and Project Management Professional with 35 years international experience. Dr Hamdy is the Projects Advisor to the Chairman of the Board of the Roads and Transport Authority in Dubai. Prof. Hamdy provided Engineering, Project Management... Read More →


Monday December 9, 2019 3:45pm - 4:30pm
Arena - Madinat Jumeirah Conference Centre

4:30pm

Keynote: The Culture Map
Speakers
avatar for Erin Meyer

Erin Meyer

American Author & Professor, INSEAD Business School
Erin Meyer is a professor at INSEAD, one of the leading international business schools. Her work focuses on how the world’s most successful managers navigate the complexities of cultural differences in a global environment. She offers cutting-edge insight and practical strategies... Read More →


Monday December 9, 2019 4:30pm - 5:15pm
Arena - Madinat Jumeirah Conference Centre

5:15pm

End Of Forum Day 1
Monday December 9, 2019 5:15pm - 5:30pm
TBA
 
Tuesday, December 10
 

8:00am

9:00am

Parallel 5: Benefits Management
  • Hidden in Plain Sight: Taking Benefits Management to the Next Level | Neil White    
  • The Strategic PMO: 7 Elements of Successful Strategy Execution | Matt Williams    
  • Benefit Mapping: A Most Valuable Tool in Benefits Management | Judge Matharu   

Speakers
avatar for Neil White

Neil White

Public Sector Benefits Manager, UK
Neil is a Change Management specialist with a particular interest in Benefits Management in the context of Project, Programme and Portfolio (P3) driven organisational change environments. He is convinced of the advantage gained by organisations that incorporate ‘Benefits Realisation... Read More →
avatar for Matt Williams

Matt Williams

Founder and CEO, Amplify-Now Inc.
Matt Williams is the founder and CEO of Amplify-Now Inc., who provide innovative systems for organizations looking to execute corporate strategy and deliver business outcomes.Matt has 20 years of experience systems working with Project Management Offices and Strategy Management Offices... Read More →
avatar for Judge Matharu

Judge Matharu

Benefits Management Consultant, Transform to Succeed
Judge Matharu is a Benefit Realisation Management (BRM) practitioner with over ten years experience across many private & public sectors. Practical & Pragmatic are two words that feature heavily in everything he does, for him it is all about what will work in any given context and... Read More →


Tuesday December 10, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

9:00am

Parallel 6: Artificial Intelligence
  • AI's Impact on Project Management: Good, Bad and Beautiful | Jana Eggers    
  • Real-World Use Cases for AI in Projects | Lance Olson    
  • Leading with AI | Murat Bicak    
  • AI in RTA | Dr. Maher Shirah    


Speakers
avatar for Jana Eggers

Jana Eggers

CEO, Nara Logics
Jana Eggers is CEO of the neuroscience-inspired artificial intelligence platform company, Nara Logics. She’s an experienced tech exec focused on inspiring teams to build great products. She’s started and grown companies, and led large organizations at public companies. She active... Read More →
avatar for Lance Olson

Lance Olson

Partner Director of Program Management, Microsoft AI
Lance Olson is a Director of Program Management working on Microsoft’s AI platform. In this role he works with organizations worldwide applying AI to achieve transformational change. In his 22 years at Microsoft, Lance has been a part of many critical machine learning and data-oriented... Read More →
avatar for Murat Bicak

Murat Bicak

CEO, Rapid Digital Ventures
Murat Bicak is the founder of Rapid Digital Ventures, an advisory, incubation and investment firm in digital technologies.Murat was the first Chief Strategy and Growth Officer at PMI where he established the organization’s Strategy, Innovation, and M&A functions and kicked off a... Read More →
avatar for Dr. Maher Shirah

Dr. Maher Shirah

Expert, Roads & Transport Authority
A results-oriented and innovative leader with extensive Technology/Management experience, Doctorate in Business Administration, master degree in Information Technology management (Engineering System Management) with more than fifteen years of experience in telecommunication, banking... Read More →


Tuesday December 10, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

9:00am

Parallel 7: Mega Projects
  • Mega Project Management - What Makes Success? | John Rinard    
  • Mega Project Briefing: New Administrative Capital of Egypt | H.E. General Ahmed Abdeen    
  • Mega Infrastructure Projects: Challenges & Solutions | Dr. Khalid A Hamdy    



Speakers
avatar for Dr. Khaled A. Hamdy

Dr. Khaled A. Hamdy

Projects Advisor, Director General’s Office, Roads and Transport Authority (RTA)
Prof. Dr. Eng. Khaled Hamdy, is an Engineering and Project Management Professional with 35 years international experience. Dr Hamdy is the Projects Advisor to the Chairman of the Board of the Roads and Transport Authority in Dubai. Prof. Hamdy provided Engineering, Project Management... Read More →
avatar for John Rinard

John Rinard

Senior Vice President, Project Director, Saudi Arabia Metro, Parsons
John Rinard is an executive manager and construction expert with more than 36 years of seasoned, heavy civil construction experience. As owner (public and private), operator, engineer and contractor, he brings a balanced perspective to the successful delivery of some of the world’s... Read More →
avatar for H.E. General Ahmed Abdeen

H.E. General Ahmed Abdeen

Chairman & CEO, Administrative Capital for Urban Development (ACUD)
Major General/ Ahmed Zaki Hassan AbdeenGraduated from the military technical college in Egypt and worked as an officer in the Egyptian armed forces,Served as military attaché at the Egyptian embassy in Washington from 1993 to 1995.Command of the military engineering corps from 1995... Read More →


Tuesday December 10, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

9:00am

Parallel 8: HBMAIPM Showcase
  • Dr. Michael O’Connor - EU MDR EPMO (European Union, Medical Device Regulation - Enterprise PMO)
  • Christina Sejr Pedersen - Project Half Double: Leading Projects to Impact in Half the Time with Double the Impact
  • Eisa Khalid Al Ali - HBMAIPM Awards Presentation 


Speakers
avatar for Dr. Michael O’Connor

Dr. Michael O’Connor

Director, Strategy & Project Management, Medtronic
Dr. Michael O'Connor is a global project management leader and the Director Strategy and Project Management with Medtronic Corporate Science & Technology (CS&T) in Minneapolis, Minnesota. He has been a contributor in Project Management Network magazine, Forbes, Project Management... Read More →
avatar for Christina Sejr Pedersen

Christina Sejr Pedersen

VP of Projects, Triple Ring Technologies
Christina Pedersen is the cofounder of Project Half Double, who won the 2018 Hamdan bin Mohammed Award for Innovation in Project Management. She has 20+ years of experience in project- and portfolio management across government, medical device and industrial companies. In 2012 she... Read More →
avatar for Eisa Khalid Al Ali

Eisa Khalid Al Ali

Senior Projects Leader and Head of the HBM Award Technical Committee
Eisa is a PMP certified senior professional leader experienced in Infrastructure & Real Estate projects, Mega Projects, and Futuristic Initiatives. Throughout his career, Eisa has worked in major international and local companies in pioneering projects like the UAE national railway... Read More →


Tuesday December 10, 2019 9:00am - 11:00am
Joharah Ballroom - Madinat Jumeirah Conference Centre

11:00am

11:15am

11:45am

12:30pm

1:30pm

Keynote: Economic Diversity
Speakers
avatar for Harry Broadman

Harry Broadman

CEO & Managing Partner, Proa Global Partners
Harry Broadman’s career has been truly interdisciplinary. His work has been centered in the private sector—across a wide variety of roles—yet interspersed with stints in the public sector, journalism, academia and as an author of numerous books and professional articles. Currently... Read More →


Tuesday December 10, 2019 1:30pm - 2:15pm
Arena - Madinat Jumeirah Conference Centre

2:15pm

Panel: Future/SMART Mobility
Speakers
avatar for H.E. Mattar Al Tayer

H.E. Mattar Al Tayer

Director General, Chairman of the Board of Executive Directors, Roads & Transport Authority (RTA)
His Excellency Mattar Al Tayer, Director General, Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA) holds a Bachelor's degree in Civil Engineering from the University of Wisconsin, USA, 1983.Prior to taking up RTA's leadership role, Al Tayer worked... Read More →
avatar for Laurence Batlle

Laurence Batlle

Chairwoman, RATP Dev
Laurence Batlle, Chairwoman of the RATP Dev Executive Board, is a highly committed corporate leader withextensive international experience, and proven abilities in general and financial management, business development, M&A and strategy execution. She joined the RATP Dev Executive... Read More →
avatar for Bryn Balcombe

Bryn Balcombe

Chief Strategy Officer, Roborace
Bryn is the Chief Strategy Officer for Roborace, the world’s first driverless racing platform. His experience spans an impressive 16 years working for Bernie Ecclestone’s Formula One Management leading all significant technical projects from the construction of new circuits to... Read More →
avatar for Laura Buckwell

Laura Buckwell

News Anchor, TV Presenter & Producer
Laura started in Dubai 5 years ago as a business reporter for the channel and was promoted to the position of anchor for the business show ‘Inside Business’ 4 months later, interviewing a range of high profile CEO’s, personalities, entrepreneurs and government bodies.From the... Read More →


Tuesday December 10, 2019 2:15pm - 3:00pm
Arena - Madinat Jumeirah Conference Centre

3:00pm

3:30pm

Panel: The Millennial Project Manager
Moderators
avatar for Dr. Alaa Zeitoun

Dr. Alaa Zeitoun

Global Innovation Strategist
Dr. Al ZeitounGlobal Strategy Execution & Programs Delivery Expert - Thought Leader enabling sustainable TransformationsDr. Zeitoun is an organizational transformation and operational excellence expert with global experiences in strategy execution, operational excellence, portfolio... Read More →

Speakers
avatar for Aaron Easaw

Aaron Easaw

Chairman, ACE Venture Captial
At 21 years old, Aaron Easaw is currently the Chairman of ACE Industries, a venture studio focusing on reducing human pain. Still the General Partner of ACE Venture Capital, Aaron focuses on investing in the best entrepreneurs under 30 years old. However, what’s more impressive... Read More →
avatar for John Meyer

John Meyer

Managing Partner, Starship Capital
John H. Meyer is a serial entrepreneur, investor, and futurist who currently focuses on advising and investing in technology-heavy, high-impact companies that leap society forward. Backed by Google Ventures, Khsola Ventures, & Thrive Capital, John is also the co-founder of Homebound... Read More →
avatar for Ann Makosinski

Ann Makosinski

Inventor & Founder, Makotronics Enterprises
Ann Makosinski is a 21-year-old student, serial inventor and media darling who isdoing numerous global appearances and keynote talks. When Ann was a child her first toywas a box of transistors, which launched her journey into the world of inventing. Ann startedparticipating in her... Read More →
avatar for George Brigandi

George Brigandi

Partnership & Development Manager & Advisor at Urban Rivers, Current
George serves as Current’s Partnership & Development Manager, where he focuses on creating new opportunities for engagement among Current’s diverse stakeholders, which include water technology innovators, utilities, industry leaders, investors, researchers and NGOs. By growing Current’s... Read More →
avatar for Dr. Alaa Zeitoun

Dr. Alaa Zeitoun

Global Innovation Strategist
Dr. Al ZeitounGlobal Strategy Execution & Programs Delivery Expert - Thought Leader enabling sustainable TransformationsDr. Zeitoun is an organizational transformation and operational excellence expert with global experiences in strategy execution, operational excellence, portfolio... Read More →


Tuesday December 10, 2019 3:30pm - 4:15pm
Arena - Madinat Jumeirah Conference Centre

4:15pm

Keynote: Applying Design Thinking to Individual and Team Strengths
John Coyle's handout is available for download here.

Speakers
avatar for John Coyle

John Coyle

Design Thinking & Innovation Keynote Speaker
John K, Coyle is one of the world's leading experts in "Design Thinking” and Innovation. John is a graduate of Stanford University with a degree in Product Design (Design Thinking) as well as a graduate of Northwestern’s Kellogg Graduate School of business with an MBA in organizational... Read More →


Tuesday December 10, 2019 4:15pm - 5:00pm
Arena - Madinat Jumeirah Conference Centre

5:00pm

End Of Forum
Tuesday December 10, 2019 5:00pm - 5:00pm
TBA